We are still waiting to hear back about broken parts and missing pieces - I have been emailing for a couple of months now - can someone please call me - 022 021 7084 and email is...
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your review, we appreciate your feedback. We would recommend checking your spam/promotion folder as the reply may have ended up there. We will contact you directly and look forward to resolving the issues you are having.
Updated all the time on delivery. And arrived undamaged.
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Sorry to hear your experience was less than 5-stars. If you’re open to discussing your experience further, please feel free to reach out to us at hello@mocka.co.nz
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Sorry to hear your experience was less than 5-stars. If you’re open to discussing your experience further, please reach out to us at hello@mocka.co.nz and we will be happy to work to resolve any concerns