Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having. - Mocka Customer Service
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having. - Mocka Customer Service
As always the quality of the product & the service Mocka provided was 100%.
제품 리뷰
구매일: 11/06/2022
0
공유
신뢰할 수 있는 고객
4 years ago
The parts that came is not perfect, some parts doesn't fit as instructed. Still waiting for parts that I requested and God knows how long they will arrive. Some parts even came wrongly labeled which...
자세히 읽기
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your comment. As communicated previously, we have tried to take all reasonable steps to address your concerns. We appreciate all customer feedback, as it helps us to improve our processes and deliver a better customer experience. - Mocka Customer Service
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your feedback! - Mocka Customer Service
구매일: 15/06/2022
0
공유
신뢰할 수 있는 고객
4 years ago
Always good service.
Recommend this company.
제품 리뷰
구매일: 31/05/2022
0
공유
PT
Paavitha Thambiratnam
4 years ago
Mocka New Zealand에 대한 Paavitha Thambiratnam의 의견:
Have been a regular purchaser of Mocka products. Usually pretty good, sometimes the screw holes are not completely aligned, but the final product still functions.
Recommended!
Communication, I understand COVID is insane right now but leaving your customers in the dark especially when a product is broken is just not okay it puts people off buying from the store again, it...
자세히 읽기
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Firstly, we're very sorry that you’re not completely satisfied. We’re pretty proud of offering what we (and our customers) consider a quality product, so it is very disappointing to hear that you have a less than perfect product. We are constantly looking for ways to improve our products and service and we will definitely pass this on. - Mocka Customer Service
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your feedback! - Mocka Customer Service
