Apparently ships from Christchurch, so may take a bit more time than you'd expect. Good experience otherwise.
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your feedback! - Mocka Customer Service
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your review, we appreciate your feedback. We can be contacted on hello@mocka.co.nz and are always happy to assist with assembly or quality issues.
Thank you for your review, we appreciate your feedback. We can be contacted on hello@mocka.co.nz and are always happy to assist with assembly or quality issues.
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having. - Mocka Customer Service
The product arrived in good time but one of the main pieces was not drilled. It took a few emails and then a phone call to see when the replacement piece was going to be sent. It finally arrived...
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for comments and we are sorry you have had this experience. We can see we have been in touch and this should have been resolved. If you have any further concerns please reach back out to us - Mocka Customer Service Team
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for comments and we are sorry you have had this experience. We can see we have been in touch and this should have been resolved. If you have any further concerns please reach back out to us - Mocka Customer Service Team
