Mesh Direct is one of the leading online suppliers of wire mesh products in the UK.
서비스
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지난 1년 간 점
모두 2,272개의 리뷰 보기
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Feefo 인증됨
5 years ago
No provision for tracking delivery
The website is well arranged and ordering was easy. The mesh was efficiently wrapped. It was left unannounced near my front door without my knowledge. I was at home and had the mobile telephone with...
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Customer Services
Mesh Direct
5 years ago
Thank you for taking the time to leave such a helpful review. We are sorry to hear that you were not notified about your delivery, we will raise this with the couriers and try to make sure it does not happen in the future. Kind regards, Mesh Direct.
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JT
John Turner
Feefo 인증됨
spennymoor co durham
5 years ago
Mesh Direct에 대한 John Turner의 의견:
Used them before service spot on and quick. Will use them again
Customer Services
Mesh Direct
5 years ago
Thank you for the fantastic review and feedback, we look forward to supplying you again in the future. Kind regards, Mesh Direct.
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GB
Graham Bradley
Feefo 인증됨
Devon
5 years ago
Mesh Direct에 대한 Graham Bradley의 의견:
Fast and helpful service.
Great service and fast delivery of goods. There were some problems with the area I needed fencing, such as gate positions, but these were sorted by the helpful telephone staff. Additional items were...
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Customer Services
Mesh Direct
5 years ago
We really appreciate you taking the time to leave such a wonderful review, I will pass on your positive feedback to the rest of our customer service team. Kind regards, Mesh Direct.
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RL
Robbie ludlam
Feefo 인증됨
5 years ago
Mesh Direct에 대한 Robbie ludlam의 의견:
great service
Customer Services
Mesh Direct
5 years ago
Thank you for the great review, we really appreciate your feedback on our service. Kind regards, Mesh Direct.
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JN
Jamie Newton
Feefo 인증됨
5 years ago
Mesh Direct에 대한 Jamie Newton의 의견:
Excellent company fast delivery. Excellent customer services
Excellent fencing products. Fast delivery. Absolutely fantastic customer services. Had an issue with a fitting tool and they resolved my problem instantly. Thank you.
Will be buying future fencing...
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Customer Services
Mesh Direct
5 years ago
Thank you for the brilliant review, I will pass on your kind comments to the rest of our customer service team and we look forward to supplying you again in the future. Kind regards, Mesh Direct.
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Feefo 인증됨
5 years ago
Material costs have trebled
The blame will fall on covid, obviously, but the cost of materials from MeshDirect has trebled even after shortening the length of the roll. Someone in the supply chain is profiteering massively. ...
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Customer Services
Mesh Direct
5 years ago
Thank-you for the feedback, and we can understand the frustration that costs of all manufactured goods have increased over the last few months. In terms of the mesh you have ordered from us, I can see that the price of the 1.2m x 5m roll of 13mm x 13mm 16 gauge stainless steel welded mesh has increased around 6% since 2018. The other roll ordered, 1.8m x 12.5m 25mm x 25mm hole 16 gauge mesh, was a new product to us this year produced by a European manufacturer. Whilst a European made mesh will typically cost more than a similar Chinese made material, the price of this product has increased around 28% in the last few weeks due to unavoidable cost price increases which we have done our very best to absorb as much as we can.
Although there are a number of factors involved in the cost increases, the reasons largely come down to the unprecedented increase in shipping costs, a reduction in worldwide manufacturing capacity, large increases in the costs of raw materials, and a huge surge in consumer demand. By way of example, the costs of shipping have more than quadrupled during the course of the pandemic. Partly, this is down to shipping containers being located in the wrong locations for the supply chain, but also it is due to the increased Covid-19 restrictions and testing procedures at ports. This has led to backlogs of shipping containers, and shippers reducing the number of containers loaded onto their vessels due to the additional time required to unload the freight.
I would like to reassure you that we only pass costs onto our customers where absolutely necessary, and that increased costs is a problem faced by all retailers of manufactured goods at this time. Unfortunately, due to the global fallout from the pandemic, this is not a problem we can resolve by sourcing products from alternative suppliers (also, using unproven suppliers would carry an even greater risk to the quality of products that we supply). If you would like to discuss this further, please don’t hesitate to get in touch. Kind regards, Mesh Direct.
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Feefo 인증됨
5 years ago
Highly recommended
Ordered a roll of aluminium mesh. Very good quality product arrived very quickly. Super service every time I place an order. Thoroughly recommended
Customer Services
Mesh Direct
5 years ago
Thank you for the wonderful review and feedback on our service, your repeat business really means a lot to us and we really appreciate your recommendation. Kind regards, Mesh Direct.
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JP
Joanne Parker
Feefo 인증됨
Preston
5 years ago
Mesh Direct에 대한 Joanne Parker의 의견:
Overall pleased with service and product
Order came quickly. We ordered Sunday. Order processed Monday and arrived Tuesday morning. We did pay extra for quick delivery. Only problem was clips were not with order and arrived next day. The...
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Customer Services
Mesh Direct
5 years ago
Thank you for the great review and feedback, we are sorry for any inconvenience caused by the split delivery, but we’re pleased to hear that overall you are happy with our service and products. Kind regards, Mesh Direct.
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AP
Antony Payne
Feefo 인증됨
5 years ago
Mesh Direct에 대한 Antony Payne의 의견:
Good company
Ordered 1mm and 0.5 mm mesh to sift sand good quality will return
Customer Services
Mesh Direct
5 years ago
We really appreciate you taking the time to leave such brilliant feedback, thank you for the 5-star rating. Kind regards, Mesh Direct.
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Feefo 인증됨
5 years ago
Good company, poor courier
Good website, easy to use and purchase what you need. The reason for only 3 stars is the courier put nearly £500 worth of fencing over a front wall and did not knock on the door of my customer it was...
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Customer Services
Mesh Direct
5 years ago
Thank you for the helpful review and feedback, I am sorry that we were let down by the courier, we will raise this issue with them in an attempt to make sure that it does not happen again. We really appreciate you saying that you would recommend us to others. Kind regards, Mesh Direct.