the first order i did not get, and had to Waite 5 days to get my money bavk, even tho they cancelled my order. it took several emails to find out what had happened, without an apology ! I have...
자세히 읽기
Matrix Nutrition
Matrix Nutrition
13 years ago
We apologise for the issues experienced in the cancellation and refund of this order.
We always attempt to ensure that all products are in stock and all payments taken are refunded as quickly as possible.
Our admin system has been vastly upgraded in the last week so that stock issues should be far less frequent. In addition, as payments will only be taken at point of dispatch, any such issues would be resolved without payment being taken.
Our apologies again for the inconvenience caused.
the first order i did not get, and had to Waite 5 days to get my money bavk, even tho they cancelled my order. it took several emails to find out what had happened, without an apology ! I have...
자세히 읽기
BVG Group Ltd
Matrix Nutrition
13 years ago
We apologise for the issues experienced in the cancellation and refund of this order.
We always attempt to ensure that all products are in stock and all payments taken are refunded as quickly as possible.
Our admin system has been vastly upgraded in the last week so that stock issues should be far less frequent. In addition, as payments will only be taken at point of dispatch, any such issues would be resolved without payment being taken.
Our apologies again for the inconvenience caused.
delivery adress not transferred to courier properly so my package was delivered to a charity shop two miles away, after spending nearly an hour waiting for them to pick up the phone i gave up and...
자세히 읽기
BVG Group Ltd
Matrix Nutrition
13 years ago
Many thanks for your feedback and our apologies for any issues experienced in delivery of your goods.
We are glad that this has been resolved for you.
If you have any concerns when placing further orders about the delivery process please contact our customer service team at info@supplementcentre.com or call us and we will ensure that further deliveries are free from trouble.
delivery adress not transferred to courier properly so my package was delivered to a charity shop two miles away, after spending nearly an hour waiting for them to pick up the phone i gave up and...
자세히 읽기
Matrix Nutrition
Matrix Nutrition
13 years ago
Many thanks for your feedback and our apologies for any issues experienced in delivery of your goods.
We are glad that this has been resolved for you.
If you have any concerns when placing further orders about the delivery process please contact our customer service team at info@supplementcentre.com or call us and we will ensure that further deliveries are free from trouble.
제품 리뷰
구매일: 10/04/2013
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
13 years ago
Delivered item within 3-4 days
제품 리뷰
BVG Group Ltd
Matrix Nutrition
13 years ago
Many thanks for your positive feedback on our products and services – it is much appreciated!
We are happy that you are having good results from this product and thank you for taking the time to share your experiences with us.
구매일: 10/04/2013
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
13 years ago
Delivered item within 3-4 days
제품 리뷰
Matrix Nutrition
Matrix Nutrition
13 years ago
Many thanks for your positive feedback on our products and services – it is much appreciated!
We are happy that you are having good results from this product and thank you for taking the time to share your experiences with us.