Hi James, thank you much for your review! We work extremely hard to offer the best service, so I'm happy to see that this is reflected in us successfully renting your property.
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7 years ago
Not great
Terrible service. They were so pushy with us to pay our deposit and other fees, and as soon as we'd paid they went quiet and didn't answer our queries. Our property was in a horrible condition. It...
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Lottie Maccallum
Marsh & Parsons
7 years ago
Hi Sophie, we are sorry we have not met your expectations on the matters raised. We have recently been liaising with your flatmate and can confirm that the pest controllers are out for their final visit this Wednesday. We have also received confirmation from the landlord to supply the keys in question and the relevant Property Manager will be in touch to organise this today. If you would like to discuss your concerns about delays/lack of communication further then we will be happy to arrange a call with one of our Senior Management Team.
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7 years ago
Hi Lottie, yes we would like to discuss our concerns further with a member of your Senior Management Team. We are growing increasingly frustrated with the lack of communication and the service is not meeting our expectations. It would be great if you could arrange this for us.
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TC
Trusted Customer
7 years ago
Marsh & Parsons에 대한 Trusted Customer의 의견:
I would recommend M&P to any friends looking to secure high quality tenants
Within the last 3 years they have always managed to find great tenants. They regularly kept me informed me.
Sarah Warmington is very efficient and understands the estate market extremely well
Little Venice Office Coordinator
Marsh & Parsons
7 years ago
Thank you so much for your positive review! We are so glad you have had great experiences with us over the years. We look forward to continuing to work with you in the future!
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7 years ago
Down to earth
No hassle and hard working staff
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Trusted Customer
7 years ago
Marsh & Parsons에 대한 Trusted Customer의 의견:
We had the good fortune to have the sale of our property managed by Mark Huswit and his team at the Balham office. Mark is an extremely pro-active, knowledgable and personable chap and he could not...
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Balham Office Coordinator
Marsh & Parsons
7 years ago
Dear Paul,
Thank you very much for your kind words.
We are all looking forward to acting for you again in the future.
Kindest regards,
Mark Hustwit
Senior Sales Manager
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7 years ago
Excellent Service.
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TC
Trusted Customer
7 years ago
Marsh & Parsons에 대한 Trusted Customer의 의견:
Attention was good, support in general for the agreement
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TC
Trusted Customer
7 years ago
Marsh & Parsons에 대한 Trusted Customer의 의견:
Proactive and Accommodating service!
Ed and Jay were very proactive in ensuring all documentation and requests from both solicitors were actioned in a timely manner. Ed was flexible and accommodating for requests to view the flat. He...
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North Kensington Office Coordinator
Marsh & Parsons
7 years ago
Hi Rowena,
Thanks a lot for the feedback - it was a pleasure working with you on your purchase and all the very best for your move next week!
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7 years ago
Thank you Sophie Adams
This was my first “buy to let” experience, the property was undervalued by the lender which Sophie Adams strongly believed this is not the true reflection of the local market and encouraged me, after...
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7 years ago
Respectful and personal customer service
Fantastic personally tailored customer service. It really felt like we were looking for the right property match and I wasn’t being “forced” or “tricked” into going for a property that didn’t work...
