An experienced Sales and Lettings Agent in the heart of Gravesend.
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4.6
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지난 1년 간 점
모두 896개의 리뷰 보기
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Feefo 인증됨
9 years ago
The staff have looked after my business very well and I would certainly recommend them
Customer Care
Mann Estate Agents
9 years ago
Thank you for your review. We are happy to see you have received the excellent service that we always aim to provide. Thank you for taking the time to let us know.
Many thanks
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TC
Trusted Customer
Feefo 인증됨
Gosport
9 years ago
Mann Estate Agents에 대한 Trusted Customer의 의견:
Stacey and James were helpful in getting tenants for my property with the auto system keeping me informed of appointments. Stacey did all the viewings and relayed this back to me in a timely manner. ...
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Customer Care
Mann Estate Agents
9 years ago
Good afternoon,
Thank you for your review. We are glad you are happy with the service you have received . If there is anything you are dissatisfied with or your issue is not resolved to your satisfaction then please feel free to let us know and we will look into this for you.
Many thanks.
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Trusted Customer
Feefo 인증됨
9 years ago
Mann Estate Agents에 대한 Trusted Customer의 의견:
excellent service
I have always had excellent service from Manns from helping me purchase a property to let, through to full management and several refurbishments and repair jobs. They are good at answering email...
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Customer Relations Team
Mann Estate Agents
9 years ago
Thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Mann in the Chatham branch.
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Feefo 인증됨
9 years ago
no bonus to buying in house package
Customer Relations Team
Mann Estate Agents
9 years ago
I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the point you have raised then please email me at review@countrywide.co.uk
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Trusted Customer
Feefo 인증됨
9 years ago
Mann Estate Agents에 대한 Trusted Customer의 의견:
very good
Customer Relations Team
Mann Estate Agents
9 years ago
It's great to see that the Rainham Mann team were once again able to provide their proven, 5 star service! Thank you.
1
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TC
Trusted Customer
Feefo 인증됨
9 years ago
Mann Estate Agents에 대한 Trusted Customer의 의견:
Initial feedback could have been better
Initial contact experience was good. Could be improved by providing all photographs we paid for under the enhanced package rather than the limited number in the advertising.
Feedback after viewings...
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Customer Relations Team
Mann Estate Agents
9 years ago
I'm sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through the issues you have raised in more detail please email me at review@countrywide.co.uk
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Feefo 인증됨
9 years ago
A Team!
Really impressed with the service of the whole team at the Rochester branch, very professional indeed.
Customer Relations Team
Mann Estate Agents
9 years ago
Thanks for the wonderful 5 star review! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by the whole team at Mann at Rochester. Many thanks again.
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Trusted Customer
Feefo 인증됨
Ashford
9 years ago
Mann Estate Agents에 대한 Trusted Customer의 의견:
Good service
Generally they gave a very good service which involved showing all prospective buyers the property as we were not able to do that. On a couple of occasions the contact with us could have been better.
Customer Relations Team
Mann Estate Agents
9 years ago
Thank you very much for taking the time to leave us this feedback. I'm glad that the overall service was good. If you would like to discuss your experience in greater detail please email review@countrywide.co.uk
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Feefo 인증됨
9 years ago
While the staff seem pleasant and conscientious, they appear to be struggling with systems which are inadequate. Getting accounting information can be like drawing teeth.
Customer Care
Mann Estate Agents
9 years ago
Thank you for taking the time to leave a review. It is always disappointing to hear when our customers do not receive the level of service we always aim to provide. We at Mann are happy to see you are satisfied with us in branch but should you wish to discuss any of the other issues further please contact our Customer Care team on 01623 885533. Many Thanks
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Feefo 인증됨
9 years ago
Would never recommend
Sales were lost due to a poor range of mortgages offered to buyers by Mann mortgage advisors. Worst of all, our final buyer was initially put off by being told there were tenants living in my house,...
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Customer Relations Team
Mann Estate Agents
9 years ago
Thank you very much for taking the time to leave us this feedback. I'm sorry to hear that this was your experience but I do appreciate your comments as these have been passed on to the Regional Performance Manager to address with the branch. If you would like to discuss this in more detail at all please email us at review@countrywide.co.uk. Kind regards
Mann is located in the heart of Gravesend and covers the entire local area as well as surrounding villages such as Higham, Longfield, Meopham, Shorne, Hartley, New Ash Green, Vigo and Swanscombe. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
Mann is located in the heart of Gravesend and covers the entire local area as well as surrounding villages such as Higham, Longfield, Meopham, Shorne, Hartley, New Ash Green, Vigo and Swanscombe. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.