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Mann Estate Agents 리뷰

모두 896개의 리뷰 보기

Trusted Customer

Feefo 인증됨

9 years ago

Mann Estate Agents에 대한 Trusted Customer의 의견:

Would not recommend

The branch manager for lettings at Mann & Co is aggressive in her approach and a liar. My tennants have had the same experience with her.

Customer Care

Mann Estate Agents

9 years ago

Good morning.

We are deeply sorry to hear this.

We always aim to provide excellent service to all of our Landlords and Tenants.

Please be assured that we take all feedback very seriously and we would like to thank you for bringing this to our attention.

Thank you again.

Trusted Customer

Feefo 인증됨

9 years ago

Mann Estate Agents에 대한 Trusted Customer의 의견:

The margate branch hardly answer the phone. When they do, you leave a message for someone to call you back and they never do. Seriously thinking of taking the management of my property elsewhere.

Customer Care

Mann Estate Agents

9 years ago

We are so sorry to hear this.

It is imperative that all our customers receive excellent service and communication and we sincerely apologies for this shortfall in performance.

Thank you for bringing this to our attention and please be assured that all feedback is taken very seriously.

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Quick sale agreed but then the delays started

Veiwings were arranged within 2 days of being on the market and it went to final bids within a week. The purchaser was a nightmare and we lost several weeks due to here inactivity and lack of...

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Customer Relations Team

Mann Estate Agents

9 years ago

Thank you for taking the time to leave this feedback about your service while selling with us. I'm glad to read that an agreed sale happened so quickly but I am saddened to read that you thought communication during the sales progression could be improved and that the sale took longer than expected. If you would like to provide further feedback, please e-mail us at review@countrywide.co.uk. Kind regards,

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Became My Letting Agent by Default!

Had a problem changing my bank details, took two attempts. Too many contacts to deal with, previous letting agent had two points of contact from one office therefore they were more knowledgeable and...

자세히 읽기

Customer Care

Mann Estate Agents

9 years ago

Thank you for taking the time to leave this review.

Please be assured that we take all feedback very seriously and would like to thank yo for bringing your points to our attention.

Many thanks again.

Trusted Customer

Feefo 인증됨

9 years ago

Mann Estate Agents에 대한 Trusted Customer의 의견:

The sale of my property went through quickly without complication, the customer service and assistance following completion has been dreadful...I was overcharged at completion with no apology and...

자세히 읽기

Customer Relations Team

Mann Estate Agents

9 years ago

Thank you for taking the time to leave us this feedback. I am so sorry to hear that this was your experience. It would be great to discuss the issues you have faced in more detail, please email me at review@countrywide.co.uk

Trusted Customer

Feefo 인증됨

Ashford

9 years ago

Mann Estate Agents에 대한 Trusted Customer의 의견:

Great Service

Very helpful and knowledgeable with a friendly attitude

Customer Relations Team

Mann Estate Agents

9 years ago

Mann Estate Agents in Willesborough always aim to give knowledgeable and friendly service and it's great to read that this has been the case! Thank you so much for your 5* review! Best regards,

Trusted Customer

Feefo 인증됨

Redhill

9 years ago

Mann Estate Agents에 대한 Trusted Customer의 의견:

MANN provided a very professional, joined-up service from the initial visit by Sarah to value the house and discuss marketing options through to the legal team confirming completion of the sale. We...

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Customer Relations Team

Mann Estate Agents

9 years ago

Hello Chris, Alison & Joel,

Thank you for taking out time to leave us this excellent review, It is great to see that you were supported from the start to finish of the sale of your property. The team at Mann in the Redhill branch are committed to providing the high level of customer service expected of them, it is great to see that you have had a brilliant experience. I will pass on your comment to Sarah, Linda and the entire team. Kind Regards

Trusted Customer

Feefo 인증됨

9 years ago

Mann Estate Agents에 대한 Trusted Customer의 의견:

Letting agents are rubbish. Sales agents are good

Answer emails, and speak to their clients. Follow through requests.

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Estate Agents average but Customer Support excellent

Once the house was under offer we heard very little from the Agents, we got a great deal of support from the Customer Liasion person at Countrywide from that point onwards, Sue Nash was brialliant...

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Customer Relations Team

Mann Estate Agents

9 years ago

Thank you for taking the time to leave us this review. I am sorry to hear that you would have liked more contact from branch during the progression of your sale but I am glad to hear that you where fully supported by the Customer Liaison person at Countrywide.

Trusted Customer

Feefo 인증됨

9 years ago

Mann Estate Agents에 대한 Trusted Customer의 의견:

Mann were extremely helpful.

They helped Me immensely, as the Sale got very complicated. Especially Lino Rosato. the Branch Manager.

Customer Relations Team

Mann Estate Agents

9 years ago

Its great to read that Lino Rosato, Branch Manager, and the team in Mann, Croydon, were able to help you with what sounded like a tricky sale. Thank you for the great 5* review!

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