Received wrong order and when asked for a refund they refused to refund it even though they did the mistake
Mally Casey
Mally's Crafts Limited
2 years ago
Hi,
Thank you for your feedback. We apologise for the error that occurred. It appears that despite our offer of a replacement, you opted to seek a resolution elsewhere. We did propose a refund upon the sign's return and even provided a shipping label for your convenience. Regrettably, we have not received the sign back as yet to proceed with the refund process.
Kind Regards,
Mally's Crafts
제품 리뷰
Mally Casey
Mally's Crafts Limited
2 years ago
Hi,
Thank you for your feedback. We apologise for the error that occurred. It appears that despite our offer of a replacement, you opted to seek a resolution elsewhere. We did propose a refund upon the sign's return and even provided a shipping label for your convenience. Regrettably, we have not received the sign back as yet to proceed with the refund process.
Mally's Crafts provide handmade bespoke gifts and keepsakes for every occasion. We offer a range of themes and styles that you are sure to love! Whether it's for a wedding, birthday or even a gift for Mother's Day, you are sure to find exactly what you are looking for.
Mally's Crafts provide handmade bespoke gifts and keepsakes for every occasion. We offer a range of themes and styles that you are sure to love! Whether it's for a wedding, birthday or even a gift for Mother's Day, you are sure to find exactly what you are looking for.