Only offered a 10% refund for arriving damaged/ could not get another one sent out in time.
Mally Casey
Mally's Crafts Limited
1 year ago
Hello,
Thank you for sharing your feedback with us. We sincerely apologise for the damage to your order and will look into this matter to ensure it doesn’t occur again.
When an order arrives damaged, we make it a priority to process a replacement as quickly as we can. Unfortunately, this wasn't feasible for your order due to the event being so imminent. However, I see that the board was utilised for the occasion.
We have issued a 10% refund, which has already been processed for you. Typically, it takes 5-7 business days to clear, depending on your bank. I hope this helps.
Thank you,
Mally's Crafts
제품 리뷰
Mally Casey
Mally's Crafts Limited
1 year ago
Hello,
Thank you for sharing your feedback with us. We sincerely apologise for the damage to your order and will look into this matter to ensure it doesn’t occur again.
When an order arrives damaged, we make it a priority to process a replacement as quickly as we can. Unfortunately, this wasn't feasible for your order due to the event being so imminent. However, I see that the board was utilised for the occasion.
We have issued a 10% refund, which has already been processed for you. Typically, it takes 5-7 business days to clear, depending on your bank. I hope this helps.
Thank you,
Mally's Crafts
Mally's Crafts provide handmade bespoke gifts and keepsakes for every occasion. We offer a range of themes and styles that you are sure to love! Whether it's for a wedding, birthday or even a gift for Mother's Day, you are sure to find exactly what you are looking for.
Mally's Crafts provide handmade bespoke gifts and keepsakes for every occasion. We offer a range of themes and styles that you are sure to love! Whether it's for a wedding, birthday or even a gift for Mother's Day, you are sure to find exactly what you are looking for.