My communications with the staff at Macs were always promptly responded to. The booking process was seamless. I appreciated their attention to detail. The digital platform worked well and was easy to...
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Amara
Macs Adventure
2 years ago
Thank you for your kind words! We’re thrilled to hear that your communications with our team were promptly addressed and that the booking process went smoothly. It’s great to know that our app was user-friendly and that you felt supported throughout your hike. We’re glad we could contribute to your positive experience and hope to assist you with future adventures!
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신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Professional, courteous and comprehensive. Easy to deal with.
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RR
Rachel Rai
Feefo 인증됨
2 years ago
Macs Adventure에 대한 Rachel Rai의 의견:
All efficiently organised
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신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
0
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AC
Alessandra Castellucci
Feefo 인증됨
Civita Castellana, Italy
2 years ago
Macs Adventure에 대한 Alessandra Castellucci의 의견:
3 walking days on the Highlands
Good service, just some problems with last map: not moderate but strenuous. The Path wasn’t difficult, but 26 km semestre endless. Accomodations always very good
Amara
Macs Adventure
2 years ago
Thank you for your feedback! We’re glad to hear that you found the service and accommodations to be good. We appreciate your note about the last map and the strenuous nature of that particular section. We’ll certainly look into it to make sure the route description aligns better with the experience. Thank you for sharing your thoughts, and we hope to assist you again on your next adventure!
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JD
Jen Dreisch
Feefo 인증됨
Maui, HI
2 years ago
Macs Adventure에 대한 Jen Dreisch의 의견:
Great service
Felt great about the service. Everything was seamless. I had good communication with them before the start of our trek. Didn’t need anything during the trek. Some of the maps for the TMB need to be...
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Amara
Macs Adventure
2 years ago
Thank you for your feedback! We're glad to hear you felt great about the service and that everything went smoothly. It's wonderful that communication before the trek was effective and that you didn't need anything during the journey. We appreciate your note about the maps for the TMB and will definitely review that particular stage to ensure it’s up to date. We're happy to hear that, overall, your experience was perfect, and we hope to help you plan another adventure soon!
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SE
Steve Ennis
Feefo 인증됨
Calgary, Alberta Canada
2 years ago
Macs Adventure에 대한 Steve Ennis의 의견:
Macs nailed it
Excellent app, excellent accommodations. Beautiful countryside walk. Excellent introduction to walking tour
Amara
Macs Adventure
2 years ago
Thank you for your feedback! We're thrilled to hear that you enjoyed the app and accommodations, as well as the beautiful countryside along your walk. It’s great to know this was an excellent introduction to walking tours for you. We hope to assist you with many more memorable adventures in the future!
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신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Just a seamless experience, everything worked S planned , no hiccups.
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TP
Theresa K Palmer
Feefo 인증됨
Helena, Montana
2 years ago
Macs Adventure에 대한 Theresa K Palmer의 의견:
The trip was perfect!!
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신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Beautiful country to explore, a little more info needed
The places that were reserved were excellent, but we are not facebook followers and if there were hints that we could have used, ie. discounts on lifts if purchasing swiss rail passes, that would...
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Amara
Macs Adventure
2 years ago
Thank you for your feedback. We’re glad to hear that the reserved places were excellent. We understand your concerns about the lack of information regarding discounts and the difficulty with the hike routes.
We appreciate your suggestion about providing hints or discounts, such as those related to Swiss rail passes. While we have some information on this in the information packet we provide there is always room for more details. We’ll pass this on to our team to consider for future trips, as we strive to offer valuable information that enhances your experience.
Regarding the hike routes, we’re sorry to hear that they were challenging to follow. Your feedback about simplifying the trail directions is valuable, and we’ll look into providing clearer instructions to make navigation easier.
Thank you again for your insights. We’re always working to improve our services, and your input helps us do just that.
