I purchsed a gas strutt lift bed 28th January 2021.
Put in my faulty report on 12th February 2021.
I am still waiting on the new strutts to be replaced.
Replies from Luxo are maybe every 2 weeks with...
Firstly I was sent an item ($149) who's dimensions did not at all match the ad description. It was very small compared to the dimensions on the ad. I called, and they asked me to email. So I emailed,...
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Luxo Living
5 years ago
Hi Lesley, Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
I was informed by the salesperson that I could choose a time frame of either morning or afternoon delivery. The delivery people told me differently and it almost made me cancel my order.