The timings were all wrong which caused a mass of problems. Plus operations team not helpful when I asked about refund/complaint
Sally
Lucketts Travel
6 years ago
Hi, we understand that there was some confusion about your coach hire timings as we had received two bookings from you for the same journey. We apologise as we should have spotted this mistake earlier. We did avoid sending double the vehicles required for your journey but we didn't notice that the timings on your bookings were not identical. I believe a member of the team has been in touch with you today and will get back to you shortly regarding compensation.
구매일: 20/09/2019
0
공유
JA
Jacqui
6 years ago
Lucketts Travel에 대한 Jacqui의 의견:
The service was of a high standard. very enjoyable day out.
I have booked a private coach with Lucketts travel for the past 4 years, easy to book, great communication and fab drivers - always calm and no stress!
Laura
Lucketts Travel
6 years ago
Thank you for your review Mrs Watts. It's lovely to hear that you've had a great experience when hiring a coach from Lucketts. We look forward to seeing you next time.
구매일: 15/09/2019
0
공유
MH
Mr Harrison
6 years ago
Lucketts Travel에 대한 Mr Harrison의 의견:
Very friendly staff - the drivers were very helpful and the admin team very efficient
Staff advised on arrangements for our trip to Goodwood, and all arrangements went to plan. Driver was excellent; friendly and really knowledgeable.
구매일: 13/09/2019
0
공유
MO
Ms Oastler
6 years ago
Lucketts Travel에 대한 Ms Oastler의 의견:
On time, really supportive! Great simple service all round. The best price we could find as a school to take 60 children altogether!!
구매일: 10/09/2019
0
공유
신뢰할 수 있는 고객
6 years ago
the service provided by Lucketts on 14 and 15 September from Premier Inn Port Solent to Goodwood Revival was very good. On both days the 16 seater coach was early and ready for departure as booked....
자세히 읽기
구매일: 15/09/2019
0
공유
MC
Mr Cooper
6 years ago
Lucketts Travel에 대한 Mr Cooper의 의견:
Great service as always
구매일: 13/09/2019
0
공유
신뢰할 수 있는 고객
6 years ago
The driver was brillant .
very pleasant to talk to , got on with all ages
구매일: 14/09/2019
0
공유
신뢰할 수 있는 고객
6 years ago
Excellent service. We required a mini coach for airport run for group of 10. Immaculate spacious vehicle with comfy executive seats. Great drivers who were punctual , obliging , polite and friendly....
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
