Bought my mum a beautiful personalised bracelet for Christmas! I was surprised with the speed of delivery, great communication with them too. Thank you so much 😊
Paid a significant amount extra for guaranteed delivery on the date of my wife’s 40th birthday and it did not arrive, instead turned up a day late. I’ve emailed the company twice since to ask for a...
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Kelly
Lovesilver
5 years ago
Hello, thank you for your comments. Firstly please accept our apologies for the delay, and we have of course refunded your postage back to your original method of payment. Unfortunately on checking, it appears that you emailed us on the back of the order confirmation and these are not monitored and does clearly state to use the 'contact us' page. However, we do sincerely apologise for the delay. With kind regards, Emma, Customer Services
The original product sent had a fault, however customer services resolved the issue immediately and a replacement was sent. Would definitely recommend this company and its products.
We purchased this for my daughters 40th, (she is yet to recieve it.) The inscription is perfect with all their family names and her date of birth on back. Well packaged, arrived quickly. I just await...
