Unfortunately the item has still not arrived. Nor has a response to my message asking where it could be or if it was trackable. Really disappointed as it was a gift from. My children to my sister....
자세히 읽기
Kelly
Lovesilver
4 years ago
Hello, we do sincerely apologise that the first item was not received even though dispatched within two days of your order as per your chosen postage, and as soon as my Team were aware we did dispatch a new one to you as a priority. With kind regards, Emma, Customer Services Manager
제품 리뷰
구매일: 14/07/2022
0
공유
VN
Vicki Neal
Feefo 인증됨
4 years ago
Lovesilver에 대한 Vicki Neal의 의견:
Really pleased with my anklet - beautifully packaged too and delivered on time
disappointed length I ordered was 7in as a bracelet I have is 7in excluding clasp which is fine but love sliver include clasp in measurements, spoke to them repose was take to a local jeweler to...
자세히 읽기
Kelly
Lovesilver
4 years ago
Hello, thank you for your comments, just to confirm that all chains and necklaces lengths do include the clasp, and unfortunately we are not able to make a bracelet bigger which is why my colleague kindly advised that a local jeweller should be able to do this for you. However, if you could please email a photo of the ID plate to info@lovesilver.com with your order number as I would like to see for myself the issue. Many thanks and kind regards, Emma, Customer Services Manager
