Order never arrived, didn't recieve a confirmation email so don't have any tracking info to even track it. Very frustrated as I had a trip this order was purchased for. Ive been a loyal customer and...
자세히 읽기
Timea
Long Tall Sally
1 month ago
Thank you for taking the time to contact us and we are sorry to hear that this has happened, So that we can provide a full resolution we have now escalated this with our logistics team and we will be back in contact with yourself as soon as we have received a reply, Please rest assured we will do everything we can to have this resolved in a timely manner. We have reached out to you via email directly to keep you in the loop.
0
공유
SE
Shannah Eagles
Feefo 인증됨
GBR
1 month ago
Long Tall Sally에 대한 Shannah Eagles의 의견:
Great products, lovely choice
Was just an online purchase but the process was smooth and the website easy to navigate and the trousers arrived in a very timely manner.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 month ago
Tops were rubbish. Leggings were ok, postage was rubbish
Timea
Long Tall Sally
1 month ago
Thank you for your feedback. We're sorry to hear that the items were not as expected, you can return them back to us in accordance of our return policy if you do not wish to keep them. Your comments have been passed along for review.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 month ago
Fast delivery
Quick delivery. I do not like that I am charged for returns as online is the only way to shop and the fit and fabric of clothes is not always what I had hoped for when ordering.
0
공유
PA
Pamela
Feefo 인증됨
USA
1 month ago
Long Tall Sally에 대한 Pamela의 의견:
Return policy is a little pricey - my advice is to read the reviews before purchase.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 month ago
Fast and reasonable
0
공유
PC
Patricia CrowChild
Feefo 인증됨
1 month ago
Long Tall Sally에 대한 Patricia CrowChild의 의견:
Good Morning,
All my order was is USA size 8, I ordered them in USA size 12, not sure what to do next.
Thank you,
Patricia
Timea
Long Tall Sally
1 month ago
Thank you for your feedback! We can see that the order shows them all as UK size 12, which aligns t the sizes you received.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 month ago
Red leaf trousers lovely but colour transfers
Have always shopped at LTS ( wish they hadn't closed stores and gone online as much preferred to try items on/ see fabric close up before purchase to save disappointment)
0
공유
LC
L. Carvalho
Feefo 인증됨
CAN
1 month ago
Long Tall Sally에 대한 L. Carvalho의 의견:
Order never arrived and Costumer Service doesn't reply my inquiries.
Awful service. My order never arrived and Customer Service simply does not reply any of my inquiries (I tried e-mail and chat - can't call because I'm not in the UK). Really disappointed! I have been...
자세히 읽기
Timea
Long Tall Sally
1 month ago
Thank you for your feedback, we can see that we have responded to you when you have reached out, and we have confirmed that we are investigating with the couriers. Thank you for your patience while we work on this for you.
