Seems to be better these days. Postage is good. Quality is getting better.
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Feefo 인증됨
27 days ago
Everything is great
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BR
Bren Rogers
Feefo 인증됨
USA
27 days ago
Long Tall Sally에 대한 Bren Rogers의 의견:
Ripoff
The website forced me into pounds and I was sent uk sizes. No customer support and this happened once before. I’ve wasted a lot of money.
Katie
Long Tall Sally
27 days ago
We’re very sorry to hear about your experience. We understand how frustrating it must be to receive UK sizes when you were expecting a different sizing system, particularly as this has happened to you before. We also apologise that you were unable to get the customer support you needed. We’re sorry for the money and inconvenience this has caused and appreciate you sharing your feedback.
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BA
Brande Arno
Feefo 인증됨
USA
27 days ago
Long Tall Sally에 대한 Brande Arno의 의견:
Love the Color & Fit
Received my order within a week.
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HC
Helen Carter
Feefo 인증됨
GBR
27 days ago
Long Tall Sally에 대한 Helen Carter의 의견:
Totally disappointed with these boots
Ok service
Katie
Long Tall Sally
27 days ago
Thank you for your feedback. We’re sorry to hear that you were disappointed with the boots, although we’re pleased the service was okay. We appreciate you sharing your experience and will pass your feedback on to the relevant team.
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Feefo 인증됨
27 days ago
Not true to size. Far too big.
Can't fault service. But object to paying for returning items as they were not true to size. I would have kept them if they had fitted.
Katie
Long Tall Sally
27 days ago
Thank you for your positive feedback about our service. We’re sorry, however, that the items weren’t true to size and that you had to pay to return them. We understand how frustrating this is when you would have kept them if they had fitted, and we appreciate your feedback.
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JS
Jill Sutton
Feefo 인증됨
GBR
28 days ago
Long Tall Sally에 대한 Jill Sutton의 의견:
Fabulous jumpsuit
Really good service although I paid for next day delivery and it didn’t come until the day after.
I raised this and was refunded the value of the next day delivery charge.
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공유
JS
Josi Sarne
Feefo 인증됨
CAN
28 days ago
Long Tall Sally에 대한 Josi Sarne의 의견:
Wish you still had retail in Canada!!!
As expected. Unfortunate that there is no longer a brick/mortar location to try sizes as they do vary a bit.
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Feefo 인증됨
28 days ago
So easy to order/return ...
Easy to order, easy to return and and re-order, refunded quickly ... all for less than the parking charges in town. Would appreciate more bottoms for a 31 inch inside leg, especially yoga/gym wear...
자세히 읽기
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Feefo 인증됨
28 days ago
Awesome products, questionable customer service
Shipping is too expensive and why is there no reward program for people in the USA?