Too difficult to return items
Only one opportunity to request returns label
Have sent emails to customer service with no reply.
Very very dissatisfied
Ida
Long Tall Sally
1 month ago
Hello, I am sorry to hear this! I can see an email was sent to you confiming all returns details, Due to you not recieving this I have now resent the email over with all returns details. If you need any further help please respond to this and we will be back in touch. Thank you
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Feefo 인증됨
1 month ago
Order arrived quickly and in good condition
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AN
Andrea
Feefo 인증됨
DEU
1 month ago
Long Tall Sally에 대한 Andrea의 의견:
Nicht empfehlenswert
Es vergehen 10 Tage bis zur Erstattung ses Kaufpreises nach Rücksendung. Hatte Rücksendegebühr von 10 € überlesen.
Timea
Long Tall Sally
1 month ago
Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie mit der Dauer der Rückerstattung und der Rücksendegebühr unzufrieden waren. Wir wissen es zu schätzen, dass Sie Ihre Erfahrungen mit uns teilen, und werden Ihre Anmerkungen berücksichtigen.
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Feefo 인증됨
1 month ago
Love the skirt
Excellent service. Coming from the UK it did not take long to get here. It was not any longer than ordering from the US.
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CJ
Caroline Jenckes
Feefo 인증됨
USA
1 month ago
Long Tall Sally에 대한 Caroline Jenckes의 의견:
no order number issued and not in email - very frustrating
Timea
Long Tall Sally
1 month ago
Thank you for your feedback. We're sorry to hear about your experience. Your order number is the number you have attached to this comment, beginning with LU066.
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Feefo 인증됨
1 month ago
Happy Customer ~ London 💖
Really perfect service ~ goods received very quickly and in good protective packaging.
