Not great, no empathy with a seemingly glitch in delivery options and no reply when Evri failed to pick up twice and as per customer service the blame is on the customer as the tracking says parcel...
자세히 읽기
Ida
Long Tall Sally
1 month ago
Thank you for your feedback. We're very sorry to hear about your experience and understand how frustrating this must have been. We apologise for the lack of communication and the issues you encountered with the return collection. Your comments have been shared with the relevant team, as we take feedback like this seriously and are always looking to improve our service.
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공유
MK
Martje Kamst
Feefo 인증됨
NLD
1 month ago
Long Tall Sally에 대한 Martje Kamst의 의견:
Goed. Enige nadeell is dat ik niet automatisch een mail toegestuurd krijg met bevestigong bestelling en track en trace code.
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공유
신뢰할 수 있는 고객
Feefo 인증됨
1 month ago
Easy to order. Delivered in time requested.
0
공유
CA
Carmen
Feefo 인증됨
DEU
1 month ago
Long Tall Sally에 대한 Carmen의 의견:
Lieblingshose
Gut verpackt und schnelle Lieferung.
0
공유
CI
Caroline Ivanco
Feefo 인증됨
CAN
1 month ago
Long Tall Sally에 대한 Caroline Ivanco의 의견:
Always something thar requires attention before you can wear it.
What service? I had to to ask the work. I guess yes I received the correct items and correct sizes.
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신뢰할 수 있는 고객
Feefo 인증됨
1 month ago
Pretty and very flattering
Great service as always from Long Tall Sally with regular updates
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JK
Juliane Kimpel
Feefo 인증됨
DEU
1 month ago
Long Tall Sally에 대한 Juliane Kimpel의 의견:
Good service for many years already
So far, the service has always been really good. Since the flaws in my dress only showed up after I removed the tags and wore it for the first time, I'm curious to see if my return will be accepted....
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0
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KB
Kelly A Boyle
Feefo 인증됨
USA
1 month ago
Long Tall Sally에 대한 Kelly A Boyle의 의견:
Refreshing
So refreshing to have jeans for tall women.
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공유
신뢰할 수 있는 고객
Feefo 인증됨
1 month ago
So glad you're here. I can finally wear something other than jeans 🥳
Had to send three trousers back en order other sizes. But that's done, bought right sizes. Now it's okay!
