Thank you for your lovely feedback. We are really pleased to hear you were happy with the quality of the shortbread and the quick delivery.
We truly appreciate your support and look forward to welcoming you back again soon.
Initial communication good. No response to complaint about quality
Lemon Salt Admin
LemonSalt
3 days ago
Thank you for your feedback and we are very sorry to hear about your experience.
This is certainly not the level of service we aim to provide, especially regarding the lack of response to your complaint. We completely understand how frustrating this must have been.
We would really like to look into this for you and make things right. Please could you get in touch with us at contact@lemonsalt.co.uk with your order details so we can resolve this as quickly as possible.
Thank you for bringing this to our attention and we hope to have the opportunity to put this right for you.
Thank you so much for your lovely feedback.
We are really pleased to hear that the issue with one of the platters was resolved quickly and that you were happy with how it was handled. It means a lot to know you would order from us again, and we are especially glad your gift was well received.
Thanks again for taking the time to share your experience.
구매일: 27/04/2026
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신뢰할 수 있는 고객
Feefo 인증됨
10 days ago
Great
Lemon Salt Admin
LemonSalt
2 days ago
Thank you for your great feedback.
We are really pleased to hear you were happy with your order and hope you enjoy all the products. We look forward to serving you again soon.
Thank you for your lovely feedback.
We are so pleased to hear you were happy with your order and that everything arrived in perfect condition and on time. It is great to know you found the whole process easy as well.
We hope to see you again soon.
Excellent service with continual updates of anticipated time of arrival of purchase.
Lemon Salt Admin
LemonSalt
12 days ago
Thank you for your lovely review, Alison! We're so pleased to hear you found our customer service reliable and that the updates were helpful, especially for a gift purchase. We really appreciate your feedback.
제품 리뷰
Lemon Salt Admin
LemonSalt
12 days ago
Thank you for your review, Alison! We're delighted to hear you were so pleased with the product and your overall experience. We really appreciate your kind words.
Hi Adam, thanks for your feedback! We're really glad to hear the anchovy paste has been a convenient solution for you, it’s definitely a great way to avoid waste compared to tins. We appreciate you taking the time to share your experience and hope you continue to enjoy it.
Hi Howard, thank you for your feedback and we’re very sorry to hear about this issue. We’ve looked into your order and can see it was dispatched, however it appears there may have been an issue with the address details which led to the parcel going missing, we completely understand how frustrating that must have been.
If this hasn’t already been resolved, please do get in touch with us directly so we can make this right for you as quickly as possible. We really appreciate your patience and hope to resolve this for you soon.
“We love food, and all that comes with it. ”
At LemonSalt we like to think of ourselves as a virtual version of your local independent deli.
To compliment our unrivalled range of ingredients we also stock quality cookware, bakeware, tableware, gifts and gadgets from leading brands such as Joseph Joseph, Laguiole, Pip Studio, Fabienne Chapot and Yvonne Ellen.
“We love food, and all that comes with it. ”
At LemonSalt we like to think of ourselves as a virtual version of your local independent deli.
To compliment our unrivalled range of ingredients we also stock quality cookware, bakeware, tableware, gifts and gadgets from leading brands such as Joseph Joseph, Laguiole, Pip Studio, Fabienne Chapot and Yvonne Ellen.