Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Kuoni 리뷰

MS

Mr David Skinner

Feefo 인증됨

3 years ago

Kuoni에 대한 Mr David Skinner의 의견:

They were very thorough in checking every aspect of our proposed holiday to ensure it met our needs.

Richard

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

구매일: 07/06/2023

0

MB

Mr Philip Bell

Feefo 인증됨

Aylesbury

3 years ago

Kuoni에 대한 Mr Philip Bell의 의견:

Great personalised service

We had excellent service when booking a special celebratory holiday. The first hand knowledge of the hotels was extremely helpful

Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

구매일: 07/06/2023

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신뢰할 수 있는 고객

Feefo 인증됨

3 years ago

Always use Kuoni for special holidays.

Professional, listened to our requirements and were prepared when we arrived. The person dealing with us was not a cruise expert (we all have to start somewhere) but he was supported by the manager...

자세히 읽기

Adam

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Kind Regards Adam Lane Store Manager

구매일: 01/06/2023

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MH

Mr Robert Holmes

Feefo 인증됨

3 years ago

Kuoni에 대한 Mr Robert Holmes의 의견:

Very quiet in store had the full attention and advice of all staff to tailor the best holiday

Mary

Kuoni

3 years ago

Hi Bob - thankyou for your feedback. Glad we were able to help find a lovely holiday for you to look forward to! Regards Mary

구매일: 05/06/2023

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신뢰할 수 있는 고객

Feefo 인증됨

3 years ago

Easy and confident way of booking my holiday of a life time

The travel consultant Nicola was lovely, very knowledgeable about the resort and journey. Kept me updated on the process of booking

구매일: 02/06/2023

0

MC

Mrs Rachel Collinson

Feefo 인증됨

Durham

3 years ago

Kuoni에 대한 Mrs Rachel Collinson의 의견:

Amazing customer service

Michael provided amazing service from the moment we entered the store, right through to communicating via email to the point booking. He was patient, listened, answered multiple questions and he...

자세히 읽기

구매일: 05/06/2023

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MS

Mrs Gillian Smith

Feefo 인증됨

3 years ago

Kuoni에 대한 Mrs Gillian Smith의 의견:

Helpful and able to give different options & advice

Plenty of options based in my requirements Able to quote different options on the phone Able to negotiate

Alison

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

구매일: 30/05/2023

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신뢰할 수 있는 고객

Feefo 인증됨

3 years ago

Jo at Chichester was fantastic, very helpful, we will definitely be back to book our next one,

구매일: 05/06/2023

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MW

Mrs Sarah Wray

Feefo 인증됨

3 years ago

Kuoni에 대한 Mrs Sarah Wray의 의견:

Excellent booking experience

Hannah was brilliant. I live in the US and she was hugely accommodating as regards contacting me with an eight hour time difference.

Lynn

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

구매일: 12/05/2023

0

MN

Mrs Yvonne Nicklin

Feefo 인증됨

Stafford

3 years ago

Kuoni에 대한 Mrs Yvonne Nicklin의 의견:

A positive start to our trip

Originally enquired with another high street travel agent who could not provide the required itinerary and thought Kuoni would be too costly. However, I was pleasantly surprised when I made the...

자세히 읽기

Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

구매일: 04/06/2023

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