Started of with your call centre, but not sure about a couple of things . So went to your Milton Keynes branch . Rickie the manager there was brilliant. Went through everything and also came up with...
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구매일: 20/06/2026
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Feefo 인증됨
3 months ago
Your employee Lydia Hardman was excellent - she rescued the situation and went the extra mile. So we are back with Kuoni after a long gap when nobody made that effort.
Alex
Kuoni
3 months ago
Thank you for your wonderful feedback.
We're delighted to hear that Lydia provided such excellent service and was able to rescue the situation when it mattered most. Going the extra mile for our customers is exactly the level of care we strive to deliver, and it's fantastic to know that Lydia's dedication made such a positive difference to your experience.
It means a great deal to us that you've chosen to return to Kuoni after a long gap, and we're thrilled to have regained your confidence. I'll be sure to share your kind comments with Lydia and the team.
We look forward to helping you create many more memorable holidays in the future.
Kind regards,
Alex
Store Manager
구매일: 16/06/2026
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Feefo 인증됨
3 months ago
From our first conversation to finally booking the holiday, Gemma was fantastic. She listened to our wish list and explored all avenues even ones which we hadn’t considered, due to her own holiday...
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Holly
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
구매일: 20/06/2026
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Feefo 인증됨
3 months ago
James
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Louise who crafted your Holiday.
We look forward to assisting you with your future travel plans.
구매일: 01/06/2026
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Feefo 인증됨
3 months ago
Had an excellent service from Jane Case, she went above and beyond to arrange the perfect holiday for our mutual customers 30th Wedding Anniversary to St Lucia. Nothing was any problem even when I...
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구매일: 20/06/2026
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Feefo 인증됨
3 months ago
James
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
구매일: 19/06/2026
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MH
Mr Michael Herrington
Feefo 인증됨
GBR
3 months ago
Mark
Kuoni
3 months ago
Thank you for you Positive review Michael Always happy to help you with your Cruise Holidays. Thank you again Mark
구매일: 19/06/2026
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MJ
Mr Peter Jeffrey
Feefo 인증됨
CAN
3 months ago
Kuoni에 대한 Mr Peter Jeffrey의 의견:
Just wish that you could take credit cards from Canada.
Leigh
Kuoni
3 months ago
Hello Mr Jeffrey,
Thank you so much for your 5* review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kind regards
Leigh, Kuoni Southampton.
구매일: 13/06/2026
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MJ
Mr Steven Jackson
Feefo 인증됨
GBR
3 months ago
Kuoni에 대한 Mr Steven Jackson의 의견:
Bekki Turner always a pleasure to deal with has learnt what we like and tailored recommendations to suit our plans
Alex
Kuoni
3 months ago
Thank you for your wonderful feedback, Mr Jackson.
We're delighted to hear that Bekki has taken the time to understand your preferences and travel style, enabling her to provide tailored recommendations that perfectly suit your plans. Building strong relationships with our customers and delivering personalised service is something we pride ourselves on, so it's fantastic to know Bekki has made such a positive impression.
Kind regards
Ale Killeen
Store Manager
구매일: 02/06/2026
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Feefo 인증됨
3 months ago
Chynna and Jessica were superstars as always :)
Thank you
Peter
Jessica
Kuoni
2 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.