Service is always good. I order online and the website is easy to navigate and buy from.
I wish I could go into my order within the midnight deadline and remove items where I have checked and found...
This is a fabulous company to purchase, from they pay attention to detail everything is always packaged well and never a problem if you need to return an item. Very happy to continue to purchase from...
Quality products. Good prices. Securely packaged and delivered promptly.
Klaudia - Help Team
JewelleryMaker
1 day ago
Hi John,
Thank you for your review.
We’re so pleased to hear that you’re happy with the quality of our products, our prices, and the care taken with your packaging and delivery. We really appreciate your kind feedback and support.
We hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
Hi Theresa,
Thank you for your review.
We’re sorry to hear that the gold plating on your ring has started to wear away. Gold plating can naturally wear over time, and exposure to substances such as perfume, creams, hairspray, cleaning products, chlorine and other chemicals can cause the plating to fade or wear more quickly. We recommend removing plated jewellery before bathing, swimming, exercising or applying beauty products, and storing it carefully when not being worn.
However, if you have been caring for your ring as recommended and the plating has still worn away sooner than expected, please don’t hesitate to contact us on 0800 6444 655 so we can look into this further for you.
Kind regards,
Jewellery Maker
구매일: 24/08/2026
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공유
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Sally McFall
Feefo 인증됨
1 day ago
JewelleryMaker에 대한 Sally McFall의 의견:
After being a loyal customer for over a decade I was treated appallingly.
Klaudia - Help Team
JewelleryMaker
1 day ago
Hi Sally, Thank you for your review.
We’re very sorry to hear that, after being a loyal customer for over a decade, you feel you were treated appallingly. We truly value your long-standing support, and we’re disappointed to hear that your recent experience has left you feeling this way.
We take your feedback seriously and would appreciate the opportunity to look into what happened and see how we can assist. Please don’t hesitate to contact us on 0800 6444 655 so we can investigate this further for you. Kind regards,
Jewellery Maker
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website