Excellent service from the lady in the web team. Needed to change diameter of pipe. Delivered replacement and collected the previous in 24 hours! She even remembered me when I called back to check...
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Fleur
JDP
7 years ago
Thank you Paul for taking the time to leave us a great review! I will pass your comments onto the sales team, if you ever need our help again just give us a call!
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Feefo 인증됨
7 years ago
My only complaint is that I called your head office twice, the day before the delivery, to explain how to get to our property and the access issues. But nobody from the branch called me back....
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Fleur
JDP
7 years ago
Hi,
Thank you very much for your feedback.
We aim to give the best service possible and I apologise that this didn't happen across the whole of your ordering experience with us. I will be passing your comments to the branch so they can make their service even better for next time!
Kind Regards
Fleur
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Trusted Customer
Feefo 인증됨
7 years ago
JDP에 대한 Trusted Customer의 의견:
Excellent website and good delivery man
Fleur
JDP
7 years ago
Thank you Mark for leaving us a review!
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Trusted Customer
Feefo 인증됨
7 years ago
JDP에 대한 Trusted Customer의 의견:
Excellent website, sales team and SAME day delivery.
Fleur
JDP
7 years ago
Thanks Paul for the great feedback!
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Feefo 인증됨
7 years ago
Really rapid service. Delivered within 3 days of ordering.
Fleur
JDP
7 years ago
Thanks for leaving us a review! Glad you were happy with our delivery service!
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Feefo 인증됨
7 years ago
Quick friendly delivery, everything arrived on time
Fleur
JDP
7 years ago
Thank you for leaving us 5-stars and taking the time to write a review!
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Feefo 인증됨
7 years ago
Ordering experience good, delivery not so good.
Asked them to phone the delivery address 24hrs prior to delivery, but did not. Delivery driver pushed pies off side of lorry- fortunately nothing broken.
Fleur
JDP
7 years ago
Hi,
Really sorry to hear what happened with your delivery, this isn't our usual high standards.
If you want to discuss this further, please call the online sales team on 01228 587900 and we would be happy to help and look into this in more detail for you.
Hope this doesn't put you off ordering from us again!
Kind Regards
Fleur
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Feefo 인증됨
7 years ago
Had what we wanted, arrived next day
Fleur
JDP
7 years ago
Thank you for taking the time to leave us a 5-star review!
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Trusted Customer
Feefo 인증됨
7 years ago
JDP에 대한 Trusted Customer의 의견:
Speedy Delivery
Delivered very promptly
Fleur
JDP
7 years ago
Thanks Scott for your review! Much appreciated! :D
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Trusted Customer
Feefo 인증됨
7 years ago
JDP에 대한 Trusted Customer의 의견:
Super fast delivery first class service
The service is second to none
Dealt a few times NEVER had any issues
Spot on company and no doubt I will deal again
Fleur
JDP
7 years ago
Thank you Peter for leaving us a great review! Glad you are happy with our service, we will look forward to hearing from you again. Feel free to contact us if you need any help in the future!
For more than 45 years, and together with 27 branches across the UK, first class customer service, technical knowledge and extensive product ranges is how customers have come to know, trust and rely on JDP for all their project needs.
For more than 45 years, and together with 27 branches across the UK, first class customer service, technical knowledge and extensive product ranges is how customers have come to know, trust and rely on JDP for all their project needs.
