Despite having a log number, I called after 4 hours and no-one could find a list of it. I was passed to two or three departments before getting through to someone who could help. They did resolve my...
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Infinity Group
Infinity Technology Solutions - T/A Infinity Group
9 years ago
Hi Vickie, thanks for your feedback and apologies for the delay and inconvenience caused in dealing with your support ticket. We are glad that the issues with your phone was resolved by our Engineer over the phone however, we have looked in to your case and identified there was certainly an error on our part regarding the response timeline. Fortunately, these are very rare and we have established this was down to a technical glitch with our system on that day which has now been fully rectified.
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Feefo 인증됨
9 years ago
Cant fault this company, amazing service!
Unbelievably fast, James pulls it off again!
Superb."
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Feefo 인증됨
9 years ago
Very helpful
Engineer was extremely helpful and polite
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Feefo 인증됨
9 years ago
Great Service from Infinity
QUICK AND EFFICIENT
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Feefo 인증됨
9 years ago
Faantastic Support would recommend
Jordan sorted this quick-sharp, all is well, advice excellent.