MOL Learn is a training provider of qualifications in HR, Learning and Development, Management and Leadership and Property.
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지난 1년 간 점
MOL(은)는 더 이상 Feefo에서 활동하는 고객이 아닙니다
모두 434개의 리뷰 보기
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Would rather use someone else...
The emails sent could be made clearer and more informative, in line with the offers provided by PropertyMark. We were not aware that the discount offer was for a limited time, as this was not stated...
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Natalie
MOL
5 years ago
Thank you for you feedback. We are truly sorry you feel we haven’t been clear around our price reduction we have made every effort to ensure people are aware. Price reductions are not something MOL do very often but while the property industry was closed down we felt it was right that we charge 80% of our fee as many people who wanted to study were on furlough and only earning 80% of a wage. We communicated this intention across all our social media channels and created custom website banners, PropertyMark also sent out communications to make people aware of our intentions. We are sorry you feel the discount wasn’t ended in the most appropriate way and our service wasn’t up to the high standards we set ourselves. The reduced price was a genuine attempt to support property professionals during these difficult times and deadlines were not advertised from the start as we didn’t know how long the property sector was going to be in lockdown for.
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YZ
Yulong Zheng
Feefo 인증됨
5 years ago
MOL에 대한 Yulong Zheng의 의견:
Really helpful customer services , friendly lady answered all my quires.
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LS
Larrishia Shephard
Feefo 인증됨
5 years ago
MOL에 대한 Larrishia Shephard의 의견:
Great Customer Service
I first spoke to MOL on Monday 6th July as I was comparing prices for my CIPD Level 3. I spoke to Norman, he was very helpful and answered all of my questions that I had. I spoke to him again on the...
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Natalie
MOL
5 years ago
Thank you for your feedback and the 5 star rating Larrishia, we are delighted you're on on the CIPD L3 programme with us and wish you every success on the course! Thank you for taking the time to leave your feedback about Norman too :-)
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RJ
Rachel James
Feefo 인증됨
5 years ago
MOL에 대한 Rachel James의 의견:
Excellent service all round
It was recommended by a colleague and when I called with the initial enquiry, I received very helpful and informative support. John Culshaw was super quick to reply to any of my emails and gave me...
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Natalie
MOL
5 years ago
Hi Rachel, thank you for your comments. We really appreciate your feedback and are delighted to hear that you feel ready to start your programme. Good luck with your studies!
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MB
Maya Brolls
Feefo 인증됨
6 years ago
MOL에 대한 Maya Brolls의 의견:
The process and application were really clearly explained and I found it a very stress free experience. John was always on hand to help me and I think he is a great asset to the company.
Natalie
MOL
6 years ago
Thank you for your 5 star rating Maya, we really appreciate your comments about John and will ensure this is passed over to him.
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AO
Ayodeji Olaleye
Feefo 인증됨
6 years ago
MOL에 대한 Ayodeji Olaleye의 의견:
Very helpful
Natalie
MOL
6 years ago
Thank you for leaving this feedback Ayodeji! Good luck with your studies :-)
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신뢰할 수 있는 고객
Feefo 인증됨
6 years ago
Do your research
Nothing was made clear about the course or transaction
Natalie
MOL
6 years ago
Thank you for your feedback. All our programme information and fees are on our website and our qualifications advisers are on hand to answer any questions you may have. I have sent you my contact details so please do not hesitate to contact me so I can get this resolved for you.
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신뢰할 수 있는 고객
Feefo 인증됨
6 years ago
Excellent customer service.
Natalie
MOL
6 years ago
Thank you for leaving this 5 star review. Good luck on your programme!
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CM
Cassie Major
Feefo 인증됨
6 years ago
MOL에 대한 Cassie Major의 의견:
very very happy looking forward to learning with them.
Natalie
MOL
6 years ago
Thank you Cassie! We really appreciate this feedback. Good luck on your programme :-)
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신뢰할 수 있는 고객
Feefo 인증됨
6 years ago
The format of the course is flexible enough to fit into my other commitments at both home and work.
Natalie
MOL
6 years ago
We are glad that you are able to benefit from our flexible programmes. Thank you for the review!