The service I received was really disappointing. I am in the process of changing my insurance provider.
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Ms Naidoo, we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly note that we will be calling you shortly to assist with the matter and thank you for your feedback.
제품 리뷰
구매일: 10/05/2018
0
공유
TC
Trusted Customer
Durban
6 years ago
Old Mutual iWYZE에 대한 Trusted Customer의 의견:
Friendly, customer service satisfaction very helpful and well explained
Reading a policy over the phone is tedious, not always audible and monotonous. There needs to be a feedback on clarity and satisfaction of policy provided with paperwork. I still do not have clarity...
자세히 읽기
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Mr Bayman,
Thank you for your feedback regarding the service you received. Customer opinion and feedback keeps us on our toes. We acknowledged the poor service and promised to improve. We sincerely apologise that we have not sent out any communication regarding your policy and we will make sure that a consultant calls and sends you the policy documents. We appreciate your business.
제품 리뷰
구매일: 25/10/2018
0
공유
TC
Trusted Customer
6 years ago
Old Mutual iWYZE에 대한 Trusted Customer의 의견:
I'm truly happy with the service
제품 리뷰
구매일: 07/03/2018
0
공유
TC
Trusted Customer
6 years ago
Old Mutual iWYZE에 대한 Trusted Customer의 의견:
very bad dont keep in contact with client
제품 리뷰
구매일: 21/07/2018
0
공유
TC
Trusted Customer
6 years ago
Old Mutual iWYZE에 대한 Trusted Customer의 의견:
They respond fast when i called them and solv my problem
제품 리뷰
구매일: 07/05/2018
0
공유
TC
Trusted Customer
6 years ago
Old Mutual iWYZE에 대한 Trusted Customer의 의견:
Unfortunately, I'm still waiting for the policy documents and it's more than 6 months now
