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Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Direct Oil 리뷰 | https://www.feefo.com/reviews/httpswww-directoil-co-uk에 대한 고객 서비스 리뷰 | Feefo

모두 2,929개의 리뷰 보기

Jackie Smith

Feefo 인증됨

3 years ago

Direct Oil에 대한 Jackie Smith의 의견:

Reliable and good value

Clear and easy to use ordering system. Good communication, delivered on time

Stuart

Direct Oil

3 years ago

Hi Jackie, thank you for your 5 star review it is very much appreciated. We are happy to see we met your expectations and the process was straightforward for you. If we can be any further assistance please let us know at: enquiries@directoil.co.uk

신뢰할 수 있는 고객

Feefo 인증됨

4 years ago

Straightforward service

Very good. Easy.

Stuart

Direct Oil

4 years ago

Thank you for leaving us a review, it is appreciated. We look forward to helping you with your oil requirements again soon. If we can be any further assistance please let us know at: enquiries@directoil.co.uk

Kathy Hebbs

Feefo 인증됨

Cornwall

4 years ago

Direct Oil에 대한 Kathy Hebbs의 의견:

Will keep on using Direct Oil

Good service. Cheaper than any others I could find. Very satisfied

Stuart

Direct Oil

4 years ago

Hi Kathy, Thank you for the 5 star review, we really appreciate it. It's good to hear that our price was the best at this turbulent time. We look forward to helping you with your oil requirements again soon. If we can be any further assistance please let us know at: enquiries@directoil.co.uk

신뢰할 수 있는 고객

Feefo 인증됨

4 years ago

Excellent service.

Very reliable and delivered without any problems.

Stuart

Direct Oil

4 years ago

We really appreciate the 5 star review and happy to see we met your expectations. We look forward to helping you with your oil requirements again soon. If we can be any further assistance please let us know at: enquiries@directoil.co.uk

Paul Barry

Feefo 인증됨

CORNWALL

4 years ago

Direct Oil에 대한 Paul Barry의 의견:

Where do I begin?

The worst service ever....worse even than BT.

Stuart

Direct Oil

4 years ago

Hi Paul, firstly let me apologise for my delayed response. I have checked your account and can see that unfortunately the order in question ended up being cancelled. December was an extremely tough time for the entire sector and I can only apologise that we let you down. I can see that you gave us another chance this month and despite a failed first attempt, we were able to get the oil to you ahead of the date stated on the order. I hope we have gone some way to restore your faith in Direct Oil and if you need any assistance in the future please do let us know at enquiries@directoil.co.uk

Malcolm Shadbolt

Feefo 인증됨

Devon

4 years ago

Direct Oil에 대한 Malcolm Shadbolt의 의견:

Good service

Delivered on time called day before delivery no problems at all.

Stuart

Direct Oil

4 years ago

Hi Malcolm, firstly, let me apologise in our delayed response to your feedback. We really appreciate the 5 star review and look forward to helping you with your oil requirements again soon. If we can be any further assistance please let us know at: enquiries@directoil.co.uk

신뢰할 수 있는 고객

Feefo 인증됨

4 years ago

Disappointing and unreliable delivery

delivering when they say they say they will deliver would improve their service

Stuart

Direct Oil

4 years ago

Hi, firstly let me apologise for our delayed response to your review. I can see that there were delays with your delivery in January and I agree there is room for improvement. I can only apologise that we did not meet with your expectations. Hopefully, if you place another order with us in the future we can do better for you. If you need any further assistance, please do let us know at: enquiries@directoil.co.uk

Alyn Roper

Feefo 인증됨

Kings lynn

4 years ago

Direct Oil에 대한 Alyn Roper의 의견:

In time delivery (this time)

On time and friendly driver!

Stuart

Direct Oil

4 years ago

Hi Alyn, firstly let me apologise for our delayed response to your review. We really appreciate your 5 star review and it's great to read that we met your expectations. I can also see that you have ordered again since this review, so thank you very much for your custom. If we can help you further in the future, please do let us know at: enquiries@directoil.co.uk

신뢰할 수 있는 고객

Feefo 인증됨

4 years ago

A nonsense of the late delivery option.

delivery options were for 2 weeks after order or, at a higher cost, delivery within 2 days. I opted for the former but was notified within 3 days my delivery would be made the following day. This...

자세히 읽기

Stuart

Direct Oil

4 years ago

Hi, Firstly I must apologise for our delayed response to you review. I also apologise that the order came out too quickly for you and understand that it was inconvenient, we did attempt to stop the delivery, but were unsuccessful. If you do choose to order with Direct Oil again, if you drop us an email after placing the order and we can now change the date to be delivered "on or after" a certain date, rather than just having the option of "by" a certain date. It is not currently possible to select that option online, but we will happily make an amendment for you should you let us know via our email at: enquiries@directoil.co.uk

Nigel Hall

Feefo 인증됨

4 years ago

Direct Oil에 대한 Nigel Hall의 의견:

Could have been better

Would have been 5° if they had delivered on the first date given.Otherwise okay

Stuart

Direct Oil

4 years ago

Hi Nigel, firstly I must apologise for our delayed response to your review. I am sorry that we missed the first delivery date. December was an extremely tough time for the entire sector and I can only apologise that we let you down. Hopefully if you choose to purchase your oil with us again we can achieve a 5 star service for you. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

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