The easy way to order heating oil. It’s just us, our national heating oil network, and you.
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지난 1년 간 점
모두 2,929개의 리뷰 보기
MB
Mr Stephen Bourne
Feefo 인증됨
Normandy Surrey
3 years ago
Direct Oil에 대한 Mr Stephen Bourne의 의견:
by delivering when they said they would and keeping in touch with good accurate information if there are problems. Don't ignore your customers and not answer their email enquiries
0
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Feefo 인증됨
3 years ago
Excellent Price
They consistently have the most competitive price per litre . Also they always deliver on time.
0
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Feefo 인증됨
3 years ago
Efficient and professional service
Delivery was on time and conducted by a polite and professional driver.
0
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Feefo 인증됨
3 years ago
A very poorly run company please avoid at all cost.
This company needs to be investigated by the energy regulator. I tried and tried to order fuel urgently on line and failed and failed. There are no telephone numbers to speak to anyone. It is just...
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0
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RT
Robert Tough
Feefo 인증됨
CIRENCESTER
3 years ago
Direct Oil에 대한 Robert Tough의 의견:
Not only let down but kept in the dark
When an order does not arrive as promised, as did mine a week before Christmas, you MUST provide a way for customers to find out what is happening. If a driver lets you down you know which customers...
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0
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Feefo 인증됨
3 years ago
Late delivery
Delivery was promised 28/12/2022. Had to chase up delivery company (Watson) for it to finally arrive 12/01/2023. Just as well I didn't run out in the meantime!
Then, because of the delay, the...
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Feefo 인증됨
3 years ago
Order aririved nearly 3 weeks laye
Poor customer service on this occasion
0
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Feefo 인증됨
3 years ago
Awful customer service
Oil did not come when stated 2 times, I tried calling customer services to find out when it was coming and where it was to be kept on hold for 55 mins and not actually spoke to anyone 2 times,...
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0
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SA
Sarah
Feefo 인증됨
Essex
3 years ago
Direct Oil에 대한 Sarah의 의견:
Do not order from this company!!
Would never buy from this company again, ordered 4/5th December, told we would have delivery by 19th December. That date came and went with no communication or reply from this company, emailed...
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1
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MW
Michael Neate-Wynne
Feefo 인증됨
3 years ago
Direct Oil에 대한 Michael Neate-Wynne의 의견:
No delivery, no communication and no ability to speak to anyone
At Direct Oil we’ve made buying oil online and having it delivered direct to your home quick and easy. To get started, simply tell us how much oil you want. We handle the rest, delivering it straight to your tank on a date that suits you. When you order with Direct Oil, it’s just you and us – there are no middle-men or third parties to deal with. And we won’t add any hidden fees or transaction costs to your order.
At Direct Oil we’ve made buying oil online and having it delivered direct to your home quick and easy. To get started, simply tell us how much oil you want. We handle the rest, delivering it straight to your tank on a date that suits you. When you order with Direct Oil, it’s just you and us – there are no middle-men or third parties to deal with. And we won’t add any hidden fees or transaction costs to your order.