Good quality no nonsense approach , kept in touch with progression of order, goods came well packaged , pleased with value especially as it was a very heavy parcel!
Packing for posting was poor. The box had two holes in it and only one strip of sellotape. No wonder it was damaged when it arrived!
Also the fact I had to pay to return it added insult to injury....
자세히 읽기
제품 리뷰
Clare - Help Team
HobbyMaker
3 years ago
Good morning,
Thank you for your feedback regarding our service and item RNDF13.
First of all, we are very sorry to hear that you were disappointed with the quality of this particular item and that it appeared to arrive damaged and we do apologise for any inconvenience this may have caused you. As the item is damaged, we would recommend returning the item back to us under our six month warranty for either a refund, replacement or a credit. If the item is found to be faulty, we would be more than happy to refund any return postage costs. We are also sorry to hear that the packing for this item was insufficient and we do apologise for any inconvenience this may have caused you and we will certainly make sure that your feedback is passed along to our warehouse management team to look into further for you.If you require any further assistance, please do not hesitate to contact us on 0800 001 4433 or email us at help@hobbymaker.co.uk.
Kind regards,
Clare W - Help Team
www.hobbymaker.co.uk
Good delivery, excellent service, really pleased with the service I have been receiving from the company, so glad they have branched out into the crafting world.
구매일: 18/06/2022
0
공유
NN
norah norgate
Feefo 인증됨
3 years ago
HobbyMaker에 대한 norah norgate의 의견:
The order arrived a bit late but I had an email to explain why so I did not worry
Good value for money delivery could have been better
제품 리뷰
구매일: 18/06/2022
0
공유
MG
Mary Gleadle
Feefo 인증됨
3 years ago
HobbyMaker에 대한 Mary Gleadle의 의견:
got my parcel all in good time. And it was pack so well.
제품 리뷰
구매일: 17/06/2022
0
공유
KE
Kim Edwards
Feefo 인증됨
Walsoken
3 years ago
HobbyMaker에 대한 Kim Edwards의 의견:
Good quality items well packed
구매일: 17/06/2022
0
공유
SJ
Susan P Jenkins
Feefo 인증됨
3 years ago
HobbyMaker에 대한 Susan P Jenkins의 의견:
Great service and excellent value for money
구매일: 17/06/2022
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
good products and quick service - wish the TV picture quality was better - i watch on sky
Morgan - Help Team
HobbyMaker
3 years ago
Hello,
Thank you for your review.
We are happy to hear that you are pleased with the products and service we provide. We are very sorry to hear that you wish the quality is better, your comments will be passed on to our team.
Kind regards,
HM
The top crafting brands, all under one roof. With demonstrations from crafting experts live every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop for crafting supplies on our website and join our crafting community on Facebook.
The top crafting brands, all under one roof. With demonstrations from crafting experts live every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop for crafting supplies on our website and join our crafting community on Facebook.
