High Risk Voyager Offers Specialist Medical Travel Insurance for High-risk Destinations.
서비스
4.6
/5
5
4
3
2
1
60
10
4
2
2
78
지난 1년 간 점
모두 211개의 리뷰 보기
MA
Marion
Feefo 인증됨
4 months ago
High Risk Voyager에 대한 Marion의 의견:
Excellent
Easy to get hold of and very responsive
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 months ago
Helpful and professional
Very helpful and professional service, staff were very knowledgeable and gave clear information and timescales.
0
공유
DO
Donna
Feefo 인증됨
4 months ago
High Risk Voyager에 대한 Donna의 의견:
Brilliant customer service!
The customer service we received was brilliant. We were struggling to find insurance for the country we were going to so we could attend my nephews wedding. However, the company were so helpful and...
자세히 읽기
0
공유
CA
Calogera
Feefo 인증됨
4 months ago
0
공유
JU
Julia
Feefo 인증됨
5 months ago
0
공유
SI
Simon
Feefo 인증됨
5 months ago
0
공유
SA
Sally
Feefo 인증됨
GBR
5 months ago
High Risk Voyager에 대한 Sally의 의견:
Will use again
1st class
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 months ago
Exception
Great service
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
6 months ago
Good luck getting in touch with them for a claim
tried to get in touch by phone which passes you back to the portal which then passes you to the policy wording that then gives you E-Mail addresses that don't exist.
Marketing Assistant
High Risk Voyager
6 months ago
Dear Shaun,
Thank you for your feedback. We are sorry to hear you feel you didn’t have a positive experience on this occasion.
For High Risk Voyager policies, non-emergency medical and non-medical claims are handled by our nominated claims handler, Gallagher Bassett. Their contact details can be found on page 3 of the policy wording, and are also available here:
https://www.highriskvoyager.com/useful-links/make-a-claim/
Following the brief phone call with our customer service representative, we understand that the matter has now been resolved with the claims handler, and we’re pleased that this has now been sorted for you.
Yours Sincerely,
The High Risk Voyager Team
0
공유
LE
Levy
Feefo 인증됨
7 months ago
High Risk Voyager에 대한 Levy의 의견:
Underwriter - Gallagher Bassett
While High Risk Voyager are great please be careful as they use Gallagher Bassett as their underwriter. Trying to get them to pay a claim is almost impossible. I eventually had to contact them daily...