High Risk Voyager Offers Specialist Medical Travel Insurance for High-risk Destinations.
서비스
4.7
/5
5
4
3
2
1
64
7
3
1
2
77
지난 1년 간 점
모두 197개의 리뷰 보기
MA
Mark
Feefo 인증됨
London
1 year ago
High Risk Voyager에 대한 Mark의 의견:
Swift process.
Quick and easy quote and purchase.
0
공유
MH
Mr Antony Hassall
Feefo 인증됨
1 year ago
High Risk Voyager에 대한 Mr Antony Hassall의 의견:
good service but responses were a bit slow
0
공유
MC
Mrs Ruth Cuthbert
Feefo 인증됨
Preston
1 year ago
High Risk Voyager에 대한 Mrs Ruth Cuthbert의 의견:
Efficient and Informative Service
Phone answered within a reasonable length of time. Adviser was easy to talk to and understood my requirements. I was able to understand what the adviser was saying in boith clarity of diction and...
자세히 읽기
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Good service when renewing
Pretty easy to take out, and to renew. Dealt with one small issue re medicines efficiently. Seems a fair price and covers some of the more interesting parts of the world where I travel. Of course...
자세히 읽기
0
공유
MM
Ms Phyllis Anne Miles
Feefo 인증됨
Gibraltar
1 year ago
High Risk Voyager에 대한 Ms Phyllis Anne Miles의 의견:
There seems to have been a glitch in the booking system where we entered the country Mauritania and were quoted zone A when it should have been B . I phone and your customer service person Simon...
자세히 읽기
0
공유
MH
Mr Paul Henley
Feefo 인증됨
1 year ago
High Risk Voyager에 대한 Mr Paul Henley의 의견:
They don’t answer the phone and they don’t respond to messages or emails
Marketing Assistant
High Risk Voyager
1 year ago
Dear Mr Henley,
Thank you for your feedback, and we apologise for the inconvenience you experienced when trying to contact our customer service team, as well as for not responding promptly to your email about your trip to Israel.
After reviewing our records, we found several attempts from our team to return your calls using the contact number you provided. Unfortunately, they were unable to reach you as no one answered.
We understand your frustration, and this falls short of the high standard of service we aim to provide. Please know we are investigating the issue to ensure it does not happen again.
Thank you for your understanding.
Best regards,
The High Risk Voyager Team
MH
Mr Paul Henley
1 year ago
Thank you. I appreciate your quick response to this and your apology. I do have to say that I find it odd that my phone didn’t seem to ring, didn’t register any missed calls from you and that no messages were left.
1
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Great service for a specialist requirement.
Polite, to the point, well informed staff. Good value for what I needed. Not too much upselling:
0
공유
MB
Ms Karri Byrne
Feefo 인증됨
Linlithgow
1 year ago
High Risk Voyager에 대한 Ms Karri Byrne의 의견:
Just what I needed
Gives me the travel insurance I need for more "challenging" destinations. I've been very happy for the past few years and have renewed again this year.
0
공유
MW
Mr Patrick Woodham
Feefo 인증됨
Lowestoft
1 year ago
High Risk Voyager에 대한 Mr Patrick Woodham의 의견:
Review
I travel overseas for work.
They were one of only a small number of companies who insured for Covid when it first occurred which I needed to have cover for.
I have stuck with them ever since and...