Thank you for your great review. Our knowledge of our products is second to none, and we appreciate your positive feedback.
Customer Service Manager
Heater Shop
Heater Shop
10 years ago
Thank you for your great review. Our knowledge of our products is second to none, and we appreciate your positive feedback.
Tracey Morgan
Customer Service Manager
The sales and product person who helped me was knowledgeable and very helpful
Excellent service
Heater Shop
Heater Shop
10 years ago
Fantastic, thank you for your review.
The Rointe Ultimate is an excellent electric radiator and we are really pleased that you are so happy with it. We very much look forward to hearing from you in the future.
Tracey Morgan
Customer Service Manager
Very good website and very good at taking my money. First radiator arrived like it had fallen out of a plane. Packaging smashed to bits and radiator chipped. Called heatershop to inform, didn't hear...
자세히 읽기
Heater Shop
Heater Shop
10 years ago
Thanks you very much for your valuable feedback. I have investigated your situation and I understand both your individual orders arrived in perfect packaged condition and that the damage was incurred by the manufacturer. This is of course irrelevant to your situation, although it is obviously important to our customer service to understand our input in the process- particularly when it comes to damages.
As you can see by the numerous positive feedback that we receive, it is extremely rare for us to have this type of occurrence. I understand that you are on holiday and therefore your replacement heater is here and waiting for you to call. I will of course follow this through to ensure the situation is resolved.
Many Thanks
Paul M Frost
Chief Customer Service
Excellent service ,Delivery next day was spot on,would use this company again.
Heater Shop
Heater Shop
10 years ago
Thank you very much for taking the time to write your review.
The Haverland RCB Electric Conservatory radiator is a great radiator, and I am really pleased that you are happy with your purchase.
Tracey Morgan
Customer Service Manager
Excellent service from initial enquiry about Rointe electric radiators, to ordering and delivery. Would use again and would definitely recommend Heater Shop
Heater Shop
Heater Shop
10 years ago
Thank you very much for your great review and recommendation, we appreciate you taking the time to leave your fantastic feedback. If you have any queries at all regarding programming please do not hesitate to contact us on 01473 276686.
Customer Service Manager
Heater Shop
Heater Shop
10 years ago
Thank you very much for your great review and recommendation, we appreciate you taking the time to leave your fantastic feedback. If you have any queries at all regarding programming please do not hesitate to contact us on 01473 276686.
Tracey Morgan
Customer Service Manager
Thank you very much for your review.
If you need any help programming your new Elnur RXE Digital Electric Radiator, please do not hesitate to contact the office on 01473 276686.
Tracey Morgan
Customer Service Manager
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.