Good Morning. Thank you for taking the time to leave a review. I am so sorry that you are disappointed with your purchase. We feel that the value for money on this bracelet is very good, considering it does contain a real diamond. I can see that you have returned the bracelet for a refund already - thank you.
My sincere apologies again for the disappointment and inconvenience caused.
Kind Regards,
Agnes
Easy to buy using the website. Reasonably fast delivery time. Very pretty packaging
제품 리뷰
Agnes
Hot Diamonds
1 year ago
Good Morning. Thank you for your review. I am so sorry to hear you are disappointed with your purchase. We try to use a mixture of still life and model images online to best reflect the jewellery. The bracelet is made of sterling silver and contains a real diamond hence the price.
You are more than welcome to return your order for free, for a full refund, following the free returns instructions on your delivery note.
My sincere apologies again for any inconvenience caused. A member of customer services will be in touch to follow up.
Kind Regards
Agnes
It was despatched very quickly and was beautifully packaged. The item was placed in a sturdy white shiny bag with the 'Hot Diamonds' logo printed on it. There was a gorgeous white silk ribbon...
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제품 리뷰
Agnes
Hot Diamonds
1 year ago
Good Morning. Thank you for your review. I am so sorry to hear you are disappointed with your purchase. We try to use a mixture of still life and model images online to best reflect the jewellery. Also, the pendant is made of 925 sterling silver, is rhodium plated for longevity and contains three real diamonds.
Of course, you are more than welcome to return your order free of charge for a full refund, following the free returns instructions on your delivery note. My sincere apologies again for any inconvenience caused.
Kind Regards
Agnes
