Good afternoon,
Thank you for taking the time to leave your review. I am sorry to hear that the pendant did not meet your expectations but I understand it was a personal preference. We have already processed a refund for this.
Apologies for the inconvenience caused.
Kind Regards
Agnes
I have been a customer of Hot Diamonds for a number of years and absolutely love the service you get and when you buy from them you collect points which convert into pounds so its a win win
제품 리뷰
구매일: 23/04/2025
0
공유
TE
Teresa
Feefo 인증됨
Surrey
1 year ago
Hot Diamonds에 대한 Teresa의 의견:
Good loyalty scheme & excellent delivery time.
제품 리뷰
Agnes
Hot Diamonds
1 year ago
Good afternoon,
I am so sorry to hear that you have lost your first bracelet and I hope that the second one does last longer. A member of out customer service team will be in touch with you to follow up.
Apologies for the disappointment and inconvenience caused.
Kind Regards
Agnes
