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Haven Knox-Johnston 리뷰 | https://www.feefo.com/reviews/haven-knox-johnston에 대한 고객 서비스 리뷰 | Feefo

모두 10,916개의 리뷰 보기

Paul Wilkins

Feefo 인증됨

GBR

1 month ago

Haven Knox-Johnston에 대한 Paul Wilkins의 의견:

Slow and not knowledgable

Incredibly slow response, not understanding nature of claim properly meant they refused claim for fuel damage.

Your Haven Knox-Johnston crew

Haven Knox-Johnston

1 month ago

Good morning, Thank you for taking the time to leave us a review, we are sorry to hear you are unhappy with the service and have looked into this further. I understand that your file handler contacted you yesterday to discuss the decision to decline your claim further. You expressed dissatisfaction with the delay in which the independent engineer sent us through his surveyor’s report, we apologise for this and confirm your handler has escalated the matter. We do trust that the decision to decline your claim has been clearly explained in line with your policy coverage but please don’t hesitate to contact your file handler should you have any further queries or evidence for us to review. Kind regards, The Claims Department

Mr David Bellinger

Feefo 인증됨

GBR

1 month ago

Haven Knox-Johnston에 대한 Mr David Bellinger의 의견:

Plain sailing

Phoned up 3 days before ins. was due already new my new quote via e mail gave the lady my details and she processed it within five mins.

Martyn Webb

Feefo 인증됨

GBR

1 month ago

Haven Knox-Johnston에 대한 Martyn Webb의 의견:

great Customer Service

Your call centre is always not just helpful but sound interested and very pleasant to deal witt plus of course knowledgeable. Please, please don't go the way of too many other businesses and expect...

자세히 읽기

James Blacknell

Haven Knox-Johnston

1 month ago

Hello Mr Scratcherd, Thank you for your kind comments and five-star review. Kind regards, James.

신뢰할 수 있는 고객

Feefo 인증됨

1 month ago

Ten out of Ten for stress free claims handling

excelent claims handling ,stress free experiance,thank you so much to Katie Pallet and the team.

Linzy Coveney

Haven Knox-Johnston

1 month ago

Thank you very much for this lovely review for Katie, I will let her know you were very pleased with her service. Kind regards, Linzy

신뢰할 수 있는 고객

Feefo 인증됨

1 month ago

Helpful and friendly staff first time we hae dealt with this company but they came highly recommended by other friends in our boat club

James Blacknell

Haven Knox-Johnston

1 month ago

Hello, Thank you for the five-star review! Kind regards, James.

신뢰할 수 있는 고객

Feefo 인증됨

1 month ago

very good no problems

신뢰할 수 있는 고객

Feefo 인증됨

1 month ago

Renewal

Straight forward renewal.

Mr Richard Baker

Feefo 인증됨

1 month ago

Haven Knox-Johnston에 대한 Mr Richard Baker의 의견:

Good friendly service

James Blacknell

Haven Knox-Johnston

1 month ago

Hello Mr Baker, Thank you for the five-star review. Kind regards, James.

Mr Clive Thomas

Feefo 인증됨

GBR

1 month ago

Haven Knox-Johnston에 대한 Mr Clive Thomas의 의견:

Boat Insurance

Very efficient. Good communication. Reasonably priced.

James Blacknell

Haven Knox-Johnston

1 month ago

Hello Mr Thomas, Thank you for the five-star review. We're glad to read that you are happy with our services. Kind regards, James.

신뢰할 수 있는 고객

Feefo 인증됨

1 month ago

Quick and easy

They are so good and very understanding as I’m not great at online stuff so it’s really good to talk with someone on the other end of the phone. It’s so easy and quick and the young lady was so...

자세히 읽기

James Blacknell

Haven Knox-Johnston

1 month ago

Hello, Thank you for the five-star review, and kind words. Kind regards, James.