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Haven Knox-Johnston 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 11,317개의 리뷰 보기

Martin Horemans

Feefo 인증됨

5 years ago

Haven Knox-Johnston에 대한 Martin Horemans의 의견:

De vernieuwing van polis werd tijdig verstuurd en de nieuwe werd spoedig toe gestuurd na betaling

신뢰할 수 있는 고객

Feefo 인증됨

5 years ago

If your renewal notice had an automatic link to pay you would have scored 5 stars. To renew I had to phone, got a messaging service, had to give lots of detail to get a call back which came some 6...

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Russell Hurle

Feefo 인증됨

5 years ago

Haven Knox-Johnston에 대한 Russell Hurle의 의견:

First class service.

Thank you for holding my no claims bonus for 7 months while I searched for another boat. I will renew with "haven Knox Johnson" as long as customer loyalty remains competitively priced.

Your Haven Knox-Johnston crew

Haven Knox-Johnston

5 years ago

Dear Russell Thank you so much for taking the time to comment about your great experience with our crew at Haven KJ. All feedback is valuable to ensuring we continue to offer a great service. We will be sure to share this with all of the team here at West Malling and hope you continue to enjoy the boating season. Best Wishes Sonia Hook

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Feefo 인증됨

5 years ago

A fast prompt friendly service no fuss easy to contact

Brigitte Mogg

Feefo 인증됨

5 years ago

Haven Knox-Johnston에 대한 Brigitte Mogg의 의견:

Easy to do business

David Brooks

Feefo 인증됨

5 years ago

Haven Knox-Johnston에 대한 David Brooks의 의견:

Excellent

Friendly operator answered my call quickly and professional, renewed my insurance in a few minutes with no hassle. Very helpful and will be staying with this company.

Your Haven Knox-Johnston crew

Haven Knox-Johnston

5 years ago

Hi! Thank you for your lovely feedback - so glad you'll be staying on board with us! Karen

Stephen Gediking

Feefo 인증됨

5 years ago

Haven Knox-Johnston에 대한 Stephen Gediking의 의견:

timely and efficient

all went to plan; received notification on time and website was easy to use

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Feefo 인증됨

5 years ago

Professional and extrememly helpful

After a no-fuss payment made on a claim last year, the process to add a replacement tender for the reamaing weeks of the policy was dealt with by the agent in a polite, professional and extremely...

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Your Haven Knox-Johnston crew

Haven Knox-Johnston

5 years ago

Thank you for taking the time to comment on the service you received recently. I will certainly forward your kind comments onto Lesley who dealt with your renewal and very happy your claim experience with Haven K-J was stress free! Best Wishes Sonia Hook

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Feefo 인증됨

5 years ago

Transition from Saga boat insurance to HKJ was effortless. Price was competitive.

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Feefo 인증됨

5 years ago

Made me feel like I was a problem trying to give them my renewal payment

Yes, I called to renew my policy and spoke to what sounded like a young lady. She asked the nature of my call and I said (as in your e-mail call the No to pay) that i wanted to pay for my renewal...

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Your Haven Knox-Johnston crew

Haven Knox-Johnston

5 years ago

Many thanks for taking the time to send us your feedback. Following our telephone conversation today, I do hope that I have managed to allay your concerns and to resolve the issue for you by promising to investigate this matter with our messaging team. The service has clearly fallen far shorter of what we would expect. Our sincerest apologies once again, and may I wish you happy sailing for this season. Kind regards Karen.

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