I needed a stairlift fairly quickly and they sent someone out to see me within a couple of days. The gentleman explained everything thoroughly and took measurements and left me a quote. After...
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Sarah
Handicare working with Age UK Trading
9 years ago
Thank you for taking the time to share your experience. It is great to hear that the whole team provided an efficient and professional service, this is exactly what we aim for. Your comments are much appreciated and will be passed on to the team.
제품 리뷰
Sarah
Handicare working with Age UK Trading
9 years ago
Your feedback is very helpful to us. We are absolutely delighted to hear that our stairlift is easy to use and is making such a difference to your husband's life. Comments like this really make our day, thank you.
구매일: 17/05/2017
0
공유
MD
Mr Drobac
Feefo 인증됨
9 years ago
Handicare working with Age UK Trading에 대한 Mr Drobac의 의견:
The stairlift is excellant and was fitted within 9 days of the home visit. My mother is 83 and uses it freely and confidently and wish she hadgot it earlier.
However customer service failed me. Spelt...
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Sarah
Handicare working with Age UK Trading
9 years ago
We really appreciate your feedback and are very pleased to hear that our stairlift is proving so useful. Extremely sorry to hear that our customer service was not up to scratch however, we will certainly take your comments on board as we aim to provide the best possible service to all our customers. Thank you for taking the time to share your experience, and glad that you felt reassured in the end by our team.
구매일: 10/05/2017
0
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MS
Mr Smith
Feefo 인증됨
9 years ago
Handicare working with Age UK Trading에 대한 Mr Smith의 의견:
Very professional service. Matched best price of competitor and managed to install the stairlift in 5days. Would definitely recommend this team.
Sarah
Handicare working with Age UK Trading
9 years ago
We really value customer feedback, and it's absolutely great to hear you had such a positive experience. We aim to deliver a first rate customer service, and it's gratifying to know we are succeeding! Thank you for taking the time to let us know, we will gladly pass your comments on to the team.
Sales/Representative very good
Installation below average -
Difficult to set time convenient time of installation (had to travel 150 miles to be their so made arrangement difficult)
blew...
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Sarah
Handicare working with Age UK Trading
9 years ago
Customer feedback is vital to us so thank you for giving this detailed account. We are very pleased to hear that the sales team did a good job, but disappointed that the installation fell short of your expectations. I will be in touch with you directly about this. It sounds as though some of the issues you have experienced have now been resolved, which is reassuring. Once again, we appreciate your comments and will be in touch shortly.
제품 리뷰
Sarah
Handicare working with Age UK Trading
9 years ago
We are delighted to hear that the stairlift has met your expectations both operationally and aesthetically! Thank you for your feedback.
구매일: 15/05/2017
0
공유
MS
Mr Staples
Feefo 인증됨
Surrey
9 years ago
Handicare working with Age UK Trading에 대한 Mr Staples의 의견:
From initial contact, to onsite survey, resiting of radiator and stairlift installation. No sales pressure efficient installers and all pleasant individuals. Straight lift installed, all processes...
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Sarah
Handicare working with Age UK Trading
9 years ago
We really value customer feedback, thank you so much for taking the time. We are extremely pleased to hear that the whole process was managed in the professional and polite manner we expect from our team. This is exactly what we aim for, so its great to know that it translates into very positive customer experience. Thank you for sharing this with us, we will pass on to the team.
제품 리뷰
Sarah
Handicare working with Age UK Trading
9 years ago
Thank you for your comments, we are delighted to hear that our stairlift has met your expectations and provides a practical solution to your needs.
The fitters worked efficiently, quickly, politely and explained everything very well.
Sarah
Handicare working with Age UK Trading
9 years ago
We really appreciate your comments and are so pleased to hear that the fitters have been as professional as we would expect them to be. We strive to deliver the best possible customer service, so its great to hear that our team are achieving these high standards. Thank you for your feedback, we will share with the team.
구매일: 12/05/2017
0
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신뢰할 수 있는 고객
Feefo 인증됨
9 years ago
Fast efficient service product as discribed
Sarah
Handicare working with Age UK Trading
9 years ago
Thanks for your feedback, we are delighted to hear that our service was quick and professional, and that the stairlift has met all your expectations.
Telephone communication excellent and the stairlift fitting carried out
with care and precision.Original quote was excessive but after 6 months of different quotes from other companies,Handicare...
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Sarah
Handicare working with Age UK Trading
9 years ago
We really appreciate your comments and are very pleased to hear that you have been so satisfied with our communication and service overall. Customer service is our top priority and so it's always great to hear that our customers have had such a positive experience.
구매일: 22/03/2017
0
공유
MV
Mrs Vitale
Feefo 인증됨
9 years ago
Handicare working with Age UK Trading에 대한 Mrs Vitale의 의견:
Very helpful and service was of a good quality and standard. Very pleased with our new stairlift
Sarah
Handicare working with Age UK Trading
9 years ago
Your comments are very helpful to us, we aim to deliver the best possible customer service and so are really pleased to hear when we have achieved this. Delighted also that our product is proving useful. Thank you for taking the time to share your thoughts.
구매일: 05/03/2017
0
공유
MW
Mr Winger
Feefo 인증됨
9 years ago
Handicare working with Age UK Trading에 대한 Mr Winger의 의견:
Stairlift in full use and fulfills its purpose well. However just a couple of comments. I would suggest that your salesmen, when advising re the retractable track, make customers aware that not only...
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Sarah
Handicare working with Age UK Trading
9 years ago
Your feedback is vital to us, thanks so much for taking the time. I will pass on your comments about the track to our sales team. I will also seek some advice about the seat belt and will get back to you directly about this. Our aim is to provide the best possible customer service and if something is not quite right, we want to know about it, so we can try to help. Very pleased to hear that the stairlift is working well for you, and I will be in touch with you very shortly.
Handicare work with Age Co to provide a range of carefully selected stairlifts designed to help those in later life get the most out of their home. Handicare stairlifts are designed with ease of use, safety and the customer in mind.
Handicare work with Age Co to provide a range of carefully selected stairlifts designed to help those in later life get the most out of their home. Handicare stairlifts are designed with ease of use, safety and the customer in mind.