Stairlift broke down after only 3 weeks. Still waiting for engineer.
Engineer said he would arrive at midnight last night after having been
at work since 7am and then travel home to Worcester. I said...
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Sarah
Handicare working with Age UK Trading
8 years ago
Thank you for taking the time to speak to me today, I am sorry to hear of the issues you have experienced, as discussed if you have any further issues please contact me directly.
Good work installing the lift. Full instructions on how the lift works.
Unfortunately the original engineer called I sick on the original delivery/installation day and as I was travelling nearly 50...
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Sarah
Handicare working with Age UK Trading
8 years ago
Your Feedback is really helpful to us and we really pleased to hear we got there in the end.
Sorry that there some problems with the installation day. I will feed this back to the relevant department.
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Sarah
Handicare working with Age UK Trading
8 years ago
Brilliant that you very much
구매일: 03/11/2017
0
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MS
Mrs Slay
Feefo 인증됨
8 years ago
Handicare working with Age UK Trading에 대한 Mrs Slay의 의견:
Stair lift installed efficiently!
Sarah
Handicare working with Age UK Trading
8 years ago
Thanks for your feedback we are pleased that you had a positive experience. Thanks for letting us know
구매일: 14/11/2017
0
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ML
Mr Lade
Feefo 인증됨
Hailsham East Sussex
8 years ago
Handicare working with Age UK Trading에 대한 Mr Lade의 의견:
Great service from initial survey through to final installation.
Sarah
Handicare working with Age UK Trading
8 years ago
Thank you for your feedback I'm delighted to hear you had such a positive experience
Thanks for letting us know.
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Sarah
Handicare working with Age UK Trading
8 years ago
Thank you
구매일: 07/11/2017
0
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신뢰할 수 있는 고객
Feefo 인증됨
8 years ago
Fantastic
Sarah
Handicare working with Age UK Trading
8 years ago
Thank you very much, I'm glad all went well with the service.
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Sarah
Handicare working with Age UK Trading
8 years ago
Thank you so much for the lovely feedback , so pleased to hear you had such a positive experience .
구매일: 03/11/2017
0
공유
MM
Mrs Morgan
Feefo 인증됨
8 years ago
Handicare working with Age UK Trading에 대한 Mrs Morgan의 의견:
Good experience overall and staff very pleasant. At times, we got conflicting info from different callers. For example, we were informed the selected chair design and colour could not be fitted and...
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Sarah
Handicare working with Age UK Trading
8 years ago
we really appreciate your comments, Sorry to hear there were some confusion with said information but I'm glad we got there in the end
I will feed this back to the relevant department.
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구매일: 14/11/2017
0
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신뢰할 수 있는 고객
Feefo 인증됨
8 years ago
Justin the engineer who fitted the stairlift was exceptionally good.
Sarah
Handicare working with Age UK Trading
8 years ago
Thank you for your feedback we are delighted Justin played such a positive part in the service of your stairlift.
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Sarah
Handicare working with Age UK Trading
8 years ago
Very pleased to hear our stairlift is meeting your expectations and proving useful.
The salesman and workmen were very good and efficient. The office staff handling the order of the stairlift were less organised, and less honest in saying exactly when it would be installed.
Sarah
Handicare working with Age UK Trading
8 years ago
Thank you for your feedback it is really helpful to us and we are really pleased to hear the sales team and workmen delivered a very professional service. I will relate your feedback to the relevant persons.
The sales rep didn't know which way up the stair track was fitted. At no point did he or any one say that the intended user needed to be on hand to try out the stair lift. so the engineer left it...
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Sarah
Handicare working with Age UK Trading
8 years ago
Thank you for your feedback, I am sorry to hear you have not had a completely positive experience and that the engineer left the lift disabled
Handicare work with Age Co to provide a range of carefully selected stairlifts designed to help those in later life get the most out of their home. Handicare stairlifts are designed with ease of use, safety and the customer in mind.
Handicare work with Age Co to provide a range of carefully selected stairlifts designed to help those in later life get the most out of their home. Handicare stairlifts are designed with ease of use, safety and the customer in mind.
