Our free samples arrived quickly and helped make the decision to go with Grass247 and also about which level of product to go far. Easy purchase process and delivery of our order was nice and quick...
자세히 읽기
0
공유
GW
Graham Walker
Feefo 인증됨
2 months ago
Grass247에 대한 Graham Walker의 의견:
Excellent
0
공유
CS
Craig Snowling
Feefo 인증됨
GBR
2 months ago
Grass247에 대한 Craig Snowling의 의견:
Bad customer Service.
After a few emails back and forth with customers service I’ve given up trying to get a reasonable resolution. See my reviews on the membrane fault.
Customer Services
Grass247
2 months ago
Good afternoon
Thank you for taking the time to write your review and highlight your concerns. We are sorry to hear that the membrane you received is not performing as expected.
Our grass membrane is designed to block light to prevent weeds while remaining fully permeable to water. We are keen to investigate this further and have requested additional information to assist us.
To evaluate concerns, we may ask questions or request images. A member of our Customer Care Team will be in touch shortly to work with you towards a resolution.
Kind regards,
Jenny
Grass247
0
공유
RJ
Rex Jauncey
Feefo 인증됨
2 months ago
Grass247에 대한 Rex Jauncey의 의견:
Excellent
0
공유
KH
KARL O HEMMINGS
Feefo 인증됨
2 months ago
Grass247에 대한 KARL O HEMMINGS의 의견:
.
0
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신뢰할 수 있는 고객
Feefo 인증됨
2 months ago
Good no problems
0
공유
FG
Frazer Grant
Feefo 인증됨
GBR
3 months ago
Grass247에 대한 Frazer Grant의 의견:
Excellent customer service, helped my get the right width rolls, emailed me instantly.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 months ago
Good quality and service
Excellent
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 months ago
Purchase of artificial grass
Proffesional and prompt
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 months ago
Wouldn’t recommend
I ordered the products of grass that I wanted and received them in the post no problem. I chose the grass that I wanted and was able to pay for it on the website the customer service was great at...
자세히 읽기
Customer Services
Grass247
3 months ago
Good afternoon,
We appreciate you taking the time to leave feedback following your recent order experience, and we are sorry to hear about the issues raised in relation to the delivery.
We are committed to investigating all reports of missing items and are keen to work with you to find the most appropriate resolution.
We can see that we are already in direct contact with you and will continue to communicate openly to ensure we work towards a fair and satisfactory outcome. A member of our Customer Care Team will be in touch shortly.
Kind regards,
Jenny
