The quality is great. It took three weeks to arrive.
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Feefo 인증됨
9 years ago
The representative was knowledgable about the products.
I ordered and it was delivered expeditiously and on arrive just in time.
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TC
Trusted Customer
Feefo 인증됨
9 years ago
Graduation World에 대한 Trusted Customer의 의견:
Excellent and prompt service!
I was pleased with the service provided by Graduation World.
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Feefo 인증됨
9 years ago
The lady on the phone was really helpful and sweet! Thank you!
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TC
Trusted Customer
Feefo 인증됨
Virginia
9 years ago
Graduation World에 대한 Trusted Customer의 의견:
Poor communication.
When I received the order confirmation I realized that the hood would not arrive until after my June 8th graduation. I wrote 2 emails asking that the order be canceled, but never got a reply. On...
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Richard
Graduation World
9 years ago
Hi Kim,
We are truly sorry to hear your experience of buying products on Graduation World. Once placed, an order for a custom product cannot be cancelled as we make custom hoods and gowns individually for each customer to ensure high quality standards. With regards to the delivery, we tried to correct the address as quickly as possible to make sure your product got to you in time. Unfortunately despite requesting that UPS deliver as early as possible, it didn't get there on time. Again, we apologize for this experience.
Best regards,
The Graduation World Team
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Trusted Customer
Feefo 인증됨
St John's university, NYC
9 years ago
Graduation World에 대한 Trusted Customer의 의견:
Exceptional service.
Graduation world service was just unimaginable, accurate and prompt.
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TC
Trusted Customer
Feefo 인증됨
Maryland
9 years ago
Graduation World에 대한 Trusted Customer의 의견:
The color was wrong and the grad year was a 4 digit 2016 instead of two digit 16 that our HS was using.
Richard
Graduation World
9 years ago
Thanks for the feedback Maya. Graduation World carries the industry's standard colors suitable for all schools across the USA. There may be a rare occasion when our color is very slightly different to another vendors' color.
With regards to the year date, we offer a two digit bling year date with every tassel product. You would need to pick this option when selecting your product. I hope you can have a better experience with Graduation World in the future.
