Waited 2 years, which was very frustrating. Customer service was poor no follow up.
But must add once connected brilliant.
0
공유
TR
Tony Rea
4 years ago
Gigaclear Limited에 대한 Tony Rea의 의견:
WPoor customer service. Was also told to speak to Sky re Q Box ISP issues
75 characters isn’t enough to explain but poor response, time to issues, if at all. When they did come back to me I think I got cut off before the conversation had finished as the box had been ticked
0
공유
신뢰할 수 있는 고객
4 years ago
Keeps showing loading sign and freezing tv
Service is great when it works but im getting a lot of pauses like when watching bbciplayer. It freezes up or does the loading symbol.
0
공유
TC
Trusted Customer
4 years ago
Gigaclear Limited에 대한 Trusted Customer의 의견:
Good, consistent service, limited flexibility to increasetariff
Gigahertz have provided a good service so far. Technical support however has been a challenge at times however Network issues are infrequent. Unfortunately they are not willing to allow new customers...
자세히 읽기
0
공유
NC
Neil Chamberlain
4 years ago
Gigaclear Limited에 대한 Neil Chamberlain의 의견:
Signal sometimes drops out.
0
공유
TC
Trusted Customer
4 years ago
Gigaclear Limited에 대한 Trusted Customer의 의견:
Pre-Christmas panic
Our business relies upon the internet and to be knocked out at this time of year with pre-Christmas orders is very frustrating!
This is compounded when left in the dark by Gigaclear about resolving...
자세히 읽기
0
공유
TC
Trusted Customer
4 years ago
Gigaclear Limited에 대한 Trusted Customer의 의견:
Excellent service
Excellent service
1
공유
신뢰할 수 있는 고객
4 years ago
Unbroken service, very good speeds and good response when needed assistance
0
공유
신뢰할 수 있는 고객
4 years ago
Okay company, okay product, nothing exceptional
Broadband generally works as you would expect. I can't give 4 or 5 stars as your pricing is a bit high and your broadband doesn't reach through the whole of my house I have to use and extender.
0
공유
TC
Trusted Customer
4 years ago
Gigaclear Limited에 대한 Trusted Customer의 의견:
We are struggling with broadband atm and noticed the gigaclear connection boxes on the verge of james farm james lane near rg71lx are open with wires hanging out, pls could this be looked into as it...