Family Owned Car, Pickup and Van Leasing Specialists
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4.9
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지난 1년 간 점
모두 2,505개의 리뷰 보기
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Feefo 인증됨
1 year ago
Great service would recommend
Great service all done by email. Clear instructions of what was required at each stage. Car delivered to the door on the agreed date
Mike
Gateway2Lease
1 year ago
Hey there! Thank you for the wonderful feedback! We're so glad to hear you found the process straightforward and convenient through email, with clear steps along the way.
It's fantastic to know your car arrived right on time at your door. Enjoy your new vehicle, and we’re here if you need anything in the future! Best regards,
Mike & The Gateway2Lease Team
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Feefo 인증됨
1 year ago
Easy process and quick response from Gateway team
Mike
Gateway2Lease
1 year ago
Hey there,
Thank you for the great feedback! We're delighted you found the process smooth and appreciated the quick responses from our team. If there's anything else we can assist with, don’t hesitate to reach out! Enjoy your new car!
All the best
Mike & The team at G2L!
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JG
James Greenwood
Feefo 인증됨
Gloucester
1 year ago
Gateway2Lease에 대한 James Greenwood의 의견:
Poor company who fail to provide all information up front.
I ordered a car which would be delivered initially in 4 months. The company pushed through with the order and finance agreement right at the start. Little did they tell me that part of the finance...
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Jodie Woodcock
Gateway2Lease
1 year ago
Thank you for your feedback, James.
We’re sorry to hear that the process didn’t meet your expectations.
With factory orders, especially when lead times exceed 90 days, finance providers sometimes require an updated credit check before delivery. While we strive to ensure all key aspects are communicated upfront, we understand how this impacted your experience and regret any frustration caused by the unexpected change in vehicle model and colour.
We’re glad we could accommodate your cancellation and provide a full refund.
Your feedback is valuable to us, and we’re always looking for ways to improve clarity for our customers.
Best wishes, Gateway2Lease
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TH
Thomas
Feefo 인증됨
Manchester
1 year ago
Gateway2Lease에 대한 Thomas의 의견:
5 Star Experience from a No1 provider of car leasing
The service as I have previously described from Andrew Cotrill, Victoria Rabone and Thomas Birch was exceptional. Some national companies left me for 30mins waiting on the phone before telling me...
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Jodie Woodcock
Gateway2Lease
1 year ago
Dear Thomas,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a 5-star experience with Andrew, Victoria, and Thomas. Our team strives to provide exceptional service, and it’s rewarding to know that we exceeded your expectations.
We appreciate you highlighting the importance of comparing overall costs, including maintenance, and we’re glad you found Gateway2Lease to be the best value. Your recommendation means a lot to us, and we look forward to assisting you and your referrals in the future.
If you have any further questions or need assistance, please don’t hesitate to reach out.
Best wishes, Jodie and the team at G2L
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PA
Paul
Feefo 인증됨
Chichester
1 year ago
Gateway2Lease에 대한 Paul의 의견:
Careing
Felt I could trust them as they guided me through, felt good value for money
Jodie Woodcock
Gateway2Lease
1 year ago
Good afternoon Paul,
Thank you for your review! We're pleased to hear that you felt cared for and that you could trust us throughout the process. It's great to know you found the service to be good value for money. We're always here to assist and appreciate your trust in us!
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ST
Stewart
Feefo 인증됨
Mirfield
1 year ago
Gateway2Lease에 대한 Stewart의 의견:
Nissan juke lease
Very good
Jodie Woodcock
Gateway2Lease
1 year ago
Good afternoon Stewart, Thank you for taking the time to leave us a 5-star review! We really do appreciate it.
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Feefo 인증됨
1 year ago
Excellent Service. Highly recommend using Gateway2Lease.
Excellent service as always. Would always recommend Gateway2Lease.
Jodie Woodcock
Gateway2Lease
1 year ago
Good afternoon,
Thank you for your kind words! We’re delighted to hear you received excellent service and appreciate your continued trust in Gateway2Lease. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
We wish you many happy miles of motoring in your new lease vehicle Best wishes, Jodie and the team at G2L
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Feefo 인증됨
1 year ago
Nothing special
OK to deal with. Follow-up comms were awful. I had to chase up regularly as opposed to being kept up to date on the order process. Was quite inconvenient to chase up for finance docs, for order...
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Jodie Woodcock
Gateway2Lease
1 year ago
Good afternoon,
Thank you for your feedback. We're sorry to hear that our communication during the process didn't meet your expectations, and we apologise for the inconvenience caused by the need to chase up for updates and documents. We appreciate your honesty, and we will use your comments to improve our follow-up processes to provide a smoother experience in the future.
We’re glad to hear you’re happy with the car, and if there’s anything we can assist with moving forward, please don’t hesitate to reach out.
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AN
Anthony
Feefo 인증됨
Welwyn Garden City
1 year ago
Gateway2Lease에 대한 Anthony의 의견:
Satisfied Customer
First Rate.
Jodie Woodcock
Gateway2Lease
1 year ago
Good afternoon Anthony,
Thank you for taking the time to leave us a 5-star review! We’re delighted to hear that our team provided first-rate service and ensured your satisfaction as a valued customer.
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Feefo 인증됨
1 year ago
Jodie Woodcock
Gateway2Lease
1 year ago
Good morning, Thank you for taking the time to leave us a 5-star review, we really appreciate it.
Gateway2Lease are a family owned credit brokerage based in Worcestershire servicing personal and business customers across the whole of the UK. Providing a high level of customer service is extremely important to us and we will use all positive and negative feedback to improve our business.
Gateway2Lease are a family owned credit brokerage based in Worcestershire servicing personal and business customers across the whole of the UK. Providing a high level of customer service is extremely important to us and we will use all positive and negative feedback to improve our business.