Family Owned Car, Pickup and Van Leasing Specialists
서비스
4.9
/5
5
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272
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지난 1년 간 점
모두 2,526개의 리뷰 보기
JO
Joanne
Feefo 인증됨
GBR
2 months ago
Gateway2Lease에 대한 Joanne의 의견:
Excellent Family Run Lease Company - AAAA+
First class customer service. Excellent communication. Keep you posted at all stages of the process and really helpful if you're unsure about anything.
Jodie Woodcock
Gateway2Lease
2 months ago
Thank you so much for your fantastic 5-star review, Joanne! ⭐️
We’re absolutely delighted to hear that you received first-class customer service and found our communication helpful throughout the process. Keeping our customers updated and making sure you feel supported every step of the way is really important to us.
Thank you for choosing Gateway2Lease and for your lovely recommendation — it means a lot to the whole team. 😊
Wishing you many happy miles of motoring and plenty of wonderful adventures in your new lease vehicle! 🚗✨
Best wishes,
Jodie and The G2L Team
0
공유
AN
Andrew
Feefo 인증됨
GBR
2 months ago
Gateway2Lease에 대한 Andrew의 의견:
Top class service
Very friendly, helpful and professional. Nothing was too much trouble. After receiving poor service and response from another broker I thought that I would try Gateway2Lease and have absolutely no...
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Mike
Gateway2Lease
2 months ago
Hi Andrew,
Thank you so much for the fantastic 5-star review! ⭐ We’re really pleased to hear that the team were able to turn things around for you after your previous experience with another broker.
It’s brilliant to know you found us friendly, helpful and professional, and that nothing felt like too much trouble. That’s exactly the kind of service we want to provide, so it’s lovely to hear we got it right for you.
Thank you for giving Gateway2Lease a chance and for taking the time to share your experience. We really appreciate it! 😊🚗
Enjoy your new car, and we hope to help you again in the future!
All the best, Mike & The team at G2L
0
공유
AS
Astra
Feefo 인증됨
GBR
2 months ago
Gateway2Lease에 대한 Astra의 의견:
Very happy. Helpful Customer Service
The service I received was brilliant. They answered all questions, followed things up to ensure things were progressing and kept in contact. The turnaround was quicker than I anticipated which I am...
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Mike
Gateway2Lease
2 months ago
Hi Astra,
Thank you so much for the fantastic 5-star review! ⭐ We’re really pleased to hear that you found the whole process helpful and straightforward, and that the team kept you updated and on top of everything throughout.
It’s great to hear we managed to get everything turned around quicker than you expected too! We really appreciate you choosing Gateway2Lease and taking the time to share your experience.
Enjoy your new car, and thanks again for your kind words! 🚗😊
All the best, Mike & The team at G2L
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 months ago
Jodie Woodcock
Gateway2Lease
2 months ago
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to leave us a rating, and we’re delighted to know you’ve had a positive experience with Gateway2Lease.
Wishing you many happy miles of motoring and lots of magical adventures in your new Hyundai Santa Fe! 🚗✨
Thank you again for choosing Gateway2Lease, and we hope to help you again in the future! 😊
Best wishes,
Jodie and The Gateway2Lease Team
0
공유
JG
James Speirs, Glasgow
Feefo 인증됨
GBR
2 months ago
Gateway2Lease에 대한 James Speirs, Glasgow의 의견:
No Integrity and Corrupt
Firstly, Gateway2Lease went back on a quote of a Kia Sportage, and they demanded more money for the lease.
The car I received was absolutely filthy and damaged. I complained about this, and was...
자세히 읽기
Jodie Woodcock
Gateway2Lease
2 months ago
Thank you for sharing your feedback. We are sorry that you remain dissatisfied.
Your concerns about the vehicle’s condition were fully investigated with the supplier, and a goodwill gesture was offered in an effort to resolve the matter. As the complaint remained unresolved, we provided details of both the Financial Ombudsman Service and the BVRLA (our trade body) for independent review. You subsequently referred the matter to the BVRLA, which reviewed the complaint and supported our position.
While we regret that we could not reach an outcome that met your expectations, we are satisfied that your complaint was handled thoroughly, professionally and through the appropriate process.
Kind regards,
The Gateway2Lease Team
0
공유
EM
Emily
Feefo 인증됨
2 months ago
0
공유
MA
Mark
Feefo 인증됨
GBR
2 months ago
Gateway2Lease에 대한 Mark의 의견:
Great service!
Fantastice service from the whole team.
0
공유
TH
Thomas
Feefo 인증됨
GBR
2 months ago
Gateway2Lease에 대한 Thomas의 의견:
Outstanding service again
This is the second consecutive time I've used Gateway2Lease to source a lease vehicle, and once again the service has been outstanding.
My initial contact was with Richard Taylor, who was extremely...
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Mike
Gateway2Lease
2 months ago
Hello Tom, Thank you so much for this fantastic 5-star review! It means even more knowing this is your second consecutive lease with Gateway2Lease. We really appreciate you coming back to us and putting your trust in the team again.
It’s brilliant to hear that Richard and Amy both looked after you so well and kept everything straightforward and stress-free. I’ll be sure to pass your lovely comments on to them. They’ll be delighted to know their knowledge, communication and support made such a positive difference.
Thank you again for your continued support and for recommending us. We’ll look forward to helping you with lease number three when the time comes! 🚗😊
All the best,
Mike & The Gateway2Lease Team
0
공유
CH
Christopher
Feefo 인증됨
GBR
2 months ago
Gateway2Lease에 대한 Christopher의 의견:
Great allround service
Great communication all the way through the process. They helped me find a good deal and I would be looking to use them again in the future.
Mike
Gateway2Lease
2 months ago
Hello Christopher,
Thank you so much for the 5-star review! ⭐ It’s great to hear that you were happy with the communication throughout and that we were able to find you a deal you were pleased with.
We really appreciate you choosing Gateway2Lease and it’s fantastic to hear you’d consider using us again in the future. We’ll be more than happy to help when the time comes! 🚗😊
Enjoy your new car and thanks again for your kind words!
Mike & the Gateway2Lease Team
0
공유
RO
Roger
Feefo 인증됨
2 months ago
Gateway2Lease에 대한 Roger의 의견:
First class service again
This is my 3rd car with Gateway2Lease and I cannot fault them in anyway the service from start to finish was great especially keeping you updated on the progress of the delivery and the costs for the...
자세히 읽기
Jodie Woodcock
Gateway2Lease
2 months ago
Hi Roger,
Thank you so much for taking the time to leave us another fantastic 5-star review. It means a great deal to us that you've chosen Gateway2Lease for your third vehicle, and we're delighted to hear that you've once again had a first-class experience.
We're especially pleased that Beth and Samah were able to support you throughout the process, and I'll be sure to pass on your lovely feedback to them. Keeping our customers informed every step of the way is something we pride ourselves on, so it's wonderful to know you appreciated the regular updates.
Thank you also for recommending Gateway2Lease to your friends and family – there really is no greater compliment, and we truly appreciate your continued trust and support.
We hope you enjoy every moment in your new Renault Symbioz and wish you many happy miles of motoring and plenty of magical adventures along the way!
Best wishes,
Jodie and The Gateway2Lease Team
Gateway2Lease are a family owned credit brokerage based in Worcestershire servicing personal and business customers across the whole of the UK. Providing a high level of customer service is extremely important to us and we will use all positive and negative feedback to improve our business.
Gateway2Lease are a family owned credit brokerage based in Worcestershire servicing personal and business customers across the whole of the UK. Providing a high level of customer service is extremely important to us and we will use all positive and negative feedback to improve our business.