Gascoigne-Pees Estate Agents 리뷰

Thank you for the great review for the Gascoigne Pees team at the West Byfleet. However, if you would like to give us further feedback as to how we could have made this a 5* experience for you please contact us via email at review@countrywide.co.uk. Many thanks, Sarah.

Hi,

Thank you for taking the time to leave this feedback. 

I am sorry to see that your experience with the renewals process has been less than great. It is imperative that all of our Landlords receive the highest level of service and communication at all times and I would like to extend my sincere apologise that this has not been the case on this occasion.

Please be assured that all feedback is taken extremely seriously and will be relayed to the relevant people to ensure further training is implemented.

Many thanks for bringing this to our attention.

Kind regards, Regan.

Thank you for your brilliant 5* review of Gascoigne Pees in Emsworth. Wonderful to read that nothing could have gone better. Kind regards, Scott.

Thank you for this excellent review about our Gascoigne Pees in Leatherhead. It is brilliant to read that you found everyone very easy to deal with. We do always aim to provide a 5* service and would like to invite you to let us know how we could have achieved that elusive fifth star at review@countrywide.co.uk. Kind regards, Scott

Thank you for taking the time recently for leaving us your feedback. It was great to read that the marketing by the branch generated a lot of viewings. I am sorry however, to read that the service you received fell short of both yours and our usually high expectations. I would like to reassure you that all feedback, good or bad, does get forwarded to the local Retail Performance Director to address with the listing branch. If you would like to provide any further feedback please e-mail us at review@countrywide.co.uk. Kind regards, Scott

I am sorry to see this.

Could you please provide more information in order for us to improve our serice.

Many thanks 

Thank you for this fantastic review, as always, we are glad to receive excellent feedback about the service we provide to each and every customer. I will pass on your kind words to Adrian and the entire team at Gascoigne Pees in Worcester Park. Best wishes, Sarah

Thank you for your review of Gascoigne Pees in Basingstoke. Kind regards, Scott

Thank you for your kind feedback. I am glad to read that you found Neil helpful and informed but I would like to apologise for any delay you experienced initially. Kind regards, Scott

I am sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through the issues you have raised as a formal complaint, please email me at review@countrywide.co.uk and I will send out our complaint process and investigate your concerns further. Kind regards, Sarah