Very helpful and polite in informing me that one of my product order had to be cancelled because the specific line had been discontinued - I was given very positive advice on a replacement order...
Excellent coffee beans at a reasonable price, quickly despatched.
제품 리뷰
구매일: 19/05/2017
0
공유
신뢰할 수 있는 고객
9 years ago
On time delivery
구매일: 26/07/2017
0
공유
TC
Trusted Customer
9 years ago
Caffé Prima에 대한 Trusted Customer의 의견:
Check their business emails so when you cancel an order it is cancelled and not dispatched two days later. Leading to both parties having to pay postage costs unnecessarily.
I won't purchase from...
자세히 읽기
Russell Bridge
Caffé Prima
9 years ago
Hi, thank you for your feedback. At Garraway's we pride ourselves on offering excellent customer service.It is obvious that on this occasion we have failed and we can only apologise for this. With your feedback we will review our internal processes and how we can improve in the future.
제품 리뷰
Russell Bridge
Caffé Prima
9 years ago
Hi, thank you for your feedback. At Garraway's we pride ourselves on offering excellent customer service.It is obvious that on this occasion we have failed and we can only apologise for this. With your feedback we will review our internal processes and how we can improve in the future.
Very easy order on their website and a very fast delivery service. However . . . the best before dates on some of my coffee was less than one month and I made a bulk purchase so this was clearly not...
자세히 읽기
Russell Bridge
Caffé Prima
9 years ago
Hi, thank you for your feedback. At Garraway's we pride ourselves on offering excellent customer service.It is obvious that on this occasion we have failed and we can only apologise for this. With your feedback we will review our internal processes and how we can improve in the future.
제품 리뷰
Russell Bridge
Caffé Prima
9 years ago
Hi, thank you for your feedback. At Garraway's we pride ourselves on offering excellent customer service.It is obvious that on this occasion we have failed and we can only apologise for this. With your feedback we will review our internal processes and how we can improve in the future.
Russell Bridge
Caffé Prima
9 years ago
Hi, thank you for your feedback. At Garraway's we pride ourselves on offering excellent customer service.It is obvious that on this occasion we have failed and we can only apologise for this. With your feedback we will review our internal processes and how we can improve in the future.