Having bought an order for £28.99 (including 2 packs which I would not normally purchase) in order to qualify for the free delivery advertised. I received an invoice which included a charge of £5.25...
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Emily Hartley
Caffé Prima
6 years ago
Hi John, we are really sorry about this. Your case is being investigated by the IT team, as we believe it is a technical error and the postage should have been free of charge. I have passed this on to our Operations Manager and someone will be in contact as soon as possible. We apologise again.