Preordered a few items a month a month before it released. They then shipped them 2 months late and at no point did they think to send an email or other form of communication to update or explain...
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Andy
Chaos Cards
5 years ago
Hi,
Thank you for leaving some feedback for us here.
We sent out multiple communications regarding Battle Styles and the delays it suffered and we apologise if you did not receive these.
The set sadly was delayed by the Pokemon Company and upon release we only received a fraction of what we ordered. We sent out all order we could do in date order and then had to wait until more stock arrived from the suppliers. I have just been looking for any emails from you and we did discuss this with you over emails and also apologised for the delay with the release of the set.
Once again we apologise that this set was delayed and we hope that the items in your order are enjoyed.
Kind regards
Andy
2 days before release of the Pokemon set they told be it would be a 3 week delay so to late to cancel order and order else where , then it took closer to 5 weeks to arrive .
Andy
Chaos Cards
5 years ago
Hi,
Thank you for taking your time to leave us a review.
Sadly the delay with the release of Battle Styles was longer than expected. We expected the stock around 3 weeks after the initial email sent out but unfortunately that also suffered a delay.
We apologise on behalf of the Pokemon company and suppliers for this delay and we hope that the items in your order were enjoyed once they arrived.
Kind regards
Andy
Great service as always from Chaos cards and arrived on time. Easy to use website and collecting points is great towards your next purchase from the good range of updated stock they have. Great...
Chaos Cards was founded in 2011 on the idea of creating the United Kingdom's ultimate trading card store! Our novel idea, a fusion of online trading combined with traditional bricks and mortar retail into a single entity.
Chaos Cards was founded in 2011 on the idea of creating the United Kingdom's ultimate trading card store! Our novel idea, a fusion of online trading combined with traditional bricks and mortar retail into a single entity.
