Price seemed okay.But when i got to pay the next months fee i couldnt find any bank details where to py it. So i wrote them at least two times. And then 2-3 days later i managed to get someone on...
자세히 읽기
Freedom Health Insurance
Freedom Health Insurance
9 years ago
Thank you for taking the time to get in touch and I’m sorry that you experienced difficulty contacting us to make the monthly payments for your Freedom Elite plan.
I understand that the timing of the payments has now been explained to you and that you are happy with the outcome.
However, if you would like to discuss this further, please don’t hesitate to contact me personally on 01202 756350 or email r.smith@freedomhealthinsurance.co.uk
I purchased Freedom Health Insurance through Advo my advisors.
From my point of view everything went smoothly.
I was informed of your responses at each stage.
Freedom Health Insurance
Freedom Health Insurance
9 years ago
Thank you for your feedback. We are glad we've managed to provide a smooth and easy application process. Should you have any questions, please do not hesitate to contact us.
I sent an email asking for more details about my coverage, but didn't get a response. They call only to take more money. I don't think that will help me if I need to use the insurance.
Freedom Health Insurance
Freedom Health Insurance
9 years ago
We are really sorry about your experience. We always try to answer all customers inquiries in 24 hours or the first working day after they have been received. For some reason, your original email never got to us. We are currently looking into this technical issue in order to avoid any future problems.
Hopefully, we have now managed to answer all of your questions. If you need to contact us in the future, you can either do it via phone 0800 999 2013 or by email to info@freedomhealthinsurance.co.uk
Freedom Health Insurance Team
신뢰할 수 있는 고객
9 years ago
I had a call from the company that they didn't get my email. I resent my request.
Easy to set up & very helpful staff. It always felt like I was talking to real friendly people.
Freedom Health Insurance
Freedom Health Insurance
9 years ago
Thank you for your feedback. We are pleased to hear that you are happy with our service. If you have any further questions, please do not hesitate to contact us.
Kind Regards,
Freedom Health Insurance Team
구매일: 01/03/2017
0
공유
NE
Neil
Feefo 인증됨
9 years ago
Freedom Health Insurance에 대한 Neil의 의견:
simple quick and uncomplicated
Freedom Health Insurance
Freedom Health Insurance
9 years ago
Thank you for your feedback. We are pleased to hear that you are happy with our service. We are always trying to make the entire process as quick and easy as possible. If you have any further questions, please do not hesitate to contact us.
Kind Regards,
Freedom Health Insurance Team
구매일: 06/04/2017
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
9 years ago
Good customer service
Freedom Health Insurance
Freedom Health Insurance
9 years ago
Thank you for your feedback. We are pleased to hear that you are happy with our customer service. If you have any further questions, please do not hesitate to contact us.
Thank you for your feedback. We are pleased to hear that you are happy with our service. If you have any further questions, please do not hesitate to contact us.
Kind Regards,
Freedom Health Insurance Team
구매일: 17/02/2017
0
공유
AL
Alexander
Feefo 인증됨
9 years ago
Freedom Health Insurance에 대한 Alexander의 의견:
very helpful and informative
Freedom Health Insurance
Freedom Health Insurance
9 years ago
Thank you for your feedback. We are glad we've managed to answer all your questions and provide a good customer service. Should you have any questions, please do not hesitate to contact us.
The policy offered was very extensive and covered my favoured choice of London Hospitals and provided very good aftercare facilities which are very important in supporting patients discharged from...
자세히 읽기
Freedom Health Insurance
Freedom Health Insurance
9 years ago
Thank you for your comprehensive feedback. We are pleased to hear that you were happy with your experience and with our product. This helps us a lot.
Should you have any questions, please do not hesitate to contact us.
Kind Regards,
Freedom Health Insurance Team
구매일: 17/02/2017
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
9 years ago
Ab
Daniel
Freedom Health Insurance
9 years ago
Thank you for your feedback. We are pleased to hear that you were happy with your experience. Should you have any questions, please do not hesitate to contact us.
Established in 2003, Freedom Health Insurance is a successful private medical insurance (PMI) provider bringing its clients innovative UK and international health insurance products at competitive premiums.
Established in 2003, Freedom Health Insurance is a successful private medical insurance (PMI) provider bringing its clients innovative UK and international health insurance products at competitive premiums.
