Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Frank Innes Estate Agents 리뷰

모두 689개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Frank innes was great during the sell of the house. As soon as we accepted the offer we heard hardly anything which led us to keep ringing to find out what was happening.

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you for taking the time to leave us this feedback. I am sorry to hear that during the sales progression of your property that we could have been in more frequent contact. This feedback will be passed to the branch's Regional Performance Director for monitoring. Kind regards.

Trusted Customer

Feefo 인증됨

9 years ago

Frank Innes Estate Agents에 대한 Trusted Customer의 의견:

Process of getting an offer on the housecwas very good- we had an open day and property sold on the day. After this point it was hard to get through on the phone however which could be frustrating....

자세히 읽기

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Its great to see that you have been happy overall with the service delivered by or Frank Innes branch. I am sorry to read that there was a small issue around being able to get in contact in branch but I would like to assure you I will pass this feedback to the relevant Retail Performance Director for further review. Kind regards.

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

top class service, impressed with how team Frank Innes Derby dealt with the sale.

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Frank Innes in Derby always aim to deliver a top class service and it's great to see that you experienced this. Proven and demonstrated by your 5* review! Many thanks,

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

seemed to be trying hard, estimate of selling price way too high

asked me how I wished to be contacted, I replied tx or email. kept phoning me .... hello Mr Bowen, how are you today ( actually quite poorly waiting for major surgery on my back ) very annoying ,...

자세히 읽기

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Hello There, I am sorry to hear that this was your experience, thank you so much for the feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk

Trusted Customer

Feefo 인증됨

9 years ago

Frank Innes Estate Agents에 대한 Trusted Customer의 의견:

Excellent service

Am so please with the way they deal with the sale of my property when I thought everything was going to fall through they react and put it back on the market and got it sold should say in days . I...

자세히 읽기

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you for the great review and recommendation! However if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk. Many thanks.

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

We have a long association with Frank Innes and use their services for sales and lettings. Staff members are always helpful and polite and report back as promised aiding the process along the way in...

자세히 읽기

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Frank Innes in the Derby branch.

Trusted Customer

Feefo 인증됨

Mansfield

9 years ago

Frank Innes Estate Agents에 대한 Trusted Customer의 의견:

Danielle was very good at keeping me informed throughout the whole process!

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you for the great, 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by Danielle and the Frank Innes team in Mansfield.

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Fantastic service.

Everyone at the office were helpful and friendly. They pushed the sale through quickly. Fantastic service. I will recommend to everyone thinking of selling.

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you for the great, 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by the Frank Innes team in Burton-upon-Trent and that your sale progressed quickly!

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

they look aftet tenants well and kerp me informef of any problems

They look after tenants well and keep me informed of any problems.

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

matt went above and beyond his call of duty he was doing the work of the solicitor which i appreciated because he was the one keeping me informed on the progress and also chasing the buyers...

자세히 읽기

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you for the great review! I'm happy to hear you received very good service from Matt at the Frank Innes, Chesterfield branch. However if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk. Many thanks,

리뷰 초대를 받지 못하셨나요?

Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

Trusted Service Awards란

Feefo 리뷰를 신뢰하는 이유는 무엇인가요?

Feefo에 대해 자세히 알아보기