A highly experienced Sales and Lettings Agent, helping people move since 1932.
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지난 1년 간 점
모두 689개의 리뷰 보기
TB
Trevor Breedon
Feefo 인증됨
2 years ago
Frank Innes Estate Agents에 대한 Trevor Breedon의 의견:
Avoid at all costs!
We chose the Sutton-in-Ashfield office of Frank Innes to sell our recently departed father’s house. BIG MISTAKE! Our main complaints were that we were misled by being told we had a cash buyer. No...
자세히 읽기
Lucy Mawer
Frank Innes Estate Agents
2 years ago
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
TB
Trevor Breedon
2 years ago
Given that the agent is supposed to be working with and for the seller, we didn’t think it was too much to ask for a certain degree of honesty, competence and responsibility. Sadly, we were wrong on all counts. Still waiting for an acknowledgment to my complaint to the Sutton office, unless, like the house keys, that has been lost too.
1
공유
EJ
Ellen Johnson
Feefo 인증됨
2 years ago
0
공유
CB
Carolyn Bell
Feefo 인증됨
2 years ago
0
공유
LI
Linda
Feefo 인증됨
Breaston
2 years ago
Frank Innes Estate Agents에 대한 Linda의 의견:
Happy Customer
Polite professional staff..Always kept informed of viewings and updates of offers.
0
공유
AL
Adam Lochrie
Feefo 인증됨
Swadlincote
2 years ago
Frank Innes Estate Agents에 대한 Adam Lochrie의 의견:
Excellent service. Brandon was really helpful through out the process.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Would not use again
Good experience at valuation and that’s were the positives end. Pretty much zero communication since we’ve accepted an offer. Promised weekly catch ups which never happened. Poor service overall.
Lucy Mawer
Frank Innes Estate Agents
2 years ago
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Poor seller customer care
Lots of effort at first, once a buyer was found, the customer care for the seller is not existent.
Its all about the buyer
I would never use them again
Lucy Mawer
Frank Innes Estate Agents
2 years ago
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
They did what I would have expected. Were very pleasant and helpful.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Poor communication throughout.
Poor communication throughout, didn’t let us know offers were being reconsidered until we phoned them 3 days later. Wee given no paperwork at viewings, no chance to ask any questions and no chance to...
자세히 읽기
Lucy Mawer
Frank Innes Estate Agents
2 years ago
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
0
공유
MY
Michael Yates
Feefo 인증됨
2 years ago
Frank Innes Estate Agents에 대한 Michael Yates의 의견:
Very satisfied
Very professional, everything explained in detail, all willing to assist when required. Would recommend to others. Very satisfied.
Frank Innes have been providing a first class service to their customers since 1932, located in the East Midlands. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
Frank Innes have been providing a first class service to their customers since 1932, located in the East Midlands. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.